Unclaimed
123Inkjets Reviews
85
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PAGE VIEWS
123Inkjets Reviews
New Reviewer
*** shipping and worse customer service
I ordered an inkvestment xl cartridge that I was supposed to receive within 1-4 days, $65 and almost 2 weeks later it hasn't even been shipped. I tried to call customer service and after being on hold for 15 minutes it hung up on me. This is the worst customer disservice experience I've ever had!
User's recommendation: Buy ANYWHERE else and you'll get a better deal.
ID
Cons
- Horrible customer service
- Horrible shipping speed
Loss
$64
Preferred solution
Full refund
Ink jet cart order
on 12/22/15 i placed an order for your brand of HP64X ink pods. the order # was 2523**** total cost 67.97 as of this date i have not received this order. Address to be shipped to FrankBoyce 12200 SW Keating Drive Port St Lucie FL 34987 How i'm i supposed to get this order there is no follow up information i can use respond respond now respond now now respond now respond now respond now respond respond respond respond now respond respond respond respond respond respond respond respond respond now respond respond now
ID
Location
Port Saint Lucie, Florida
Reason of review
Problem with delivery
Defective Printer CARTRIDGES
Ordered Ink Jet Cartridges from them that were defective. Rather than accept they were defective, said it was printer. After an hour of tests, agreed to replace them. I ask for LD cartridges but sent me the G&G which were defective. Offered me a refund, but insisted cartridges had to be returned in box, but refused to send me on to return them. Said I needed to provide/buy one. All cartridges were shipped in envelopes. Required additional time and expense on my part to return them. Told them that their requirement was unreasonable given they had twice sent me defective cartridges.
1 comment
ID
Location
Ashburn, Virginia
Reason of review
Damaged or defective
RE MANUFACTURED INK CARTRIDGES NOT COMPATIBLE..
123 INKJETS , 2820 Cochran St, Simi Valley, CA 93065 I ordered 9 Cartridges in OCT 2013..I tried to use a Black Ink & printer refused, because of not exclusive to my fairly new H/P 3520 All-in-one Series..I had 9,& couldn't use one them(BLACK)..I shipped 8 of them back for REFUND, after using your Cartridges for many years.. I never had any trouble before, & was satisfied with your Product... I paid $9 to ship back & have waited for your response since I mailed back last month, In October.. My previous Customer # was 211****,as I recall. Thanks for your response, & Refund !!! STANLEY SMITH 503 Sheffield Dr Dimondale, MI. 48821 snuffsmiff@***.com
ID
Location
Dimondale, Michigan
Pros
- Previous products
Cons
- Current products
Reason of review
Damaged or defective
WRONG CARTRIDGE
I ORDERED A SET OF CARTRIDGES FOR MY PRINTER ONLINE. I DO NOT KNOW WHOSE FAULT IT WAS BUT THEY CAME WRONG. I WANTED TO EXCHANGE THEM, BUT THE MAN SAID THE PRICE WAS 69.OO . THAT WAS ALMOST 4 TIMES WHAT I PAID FOR THESE. HE SAID THE OTHERS WERE ON SALE. SURE. THAT IS THE LAST TIME THAT I DEAL WITH THIS COMPANY. I WOULD NOT BE UPSET IF HE TRIED TO WORK WITH ME, BUT IT SEEMED HE WAS GOING TO TRY TO GET AS MUCH MONEY AS HE COULD FROM ME AND A BAD ATTTITUDE. NO MORE I WILL GO ELSEWHERE.
ID
Location
Los Angeles, California
Loss
$21
123 Ink Stinks!
I have used 123inkjets & recommended it in the past but can no longer do so. In the last 3 years I have had to return some 12 cartridges of 123inkjets because my printer won't recognize their cartridges. I am sick of returning them, I am sick of trying to get them to work...restarting the printer over & over. They should STOP selling the replacements & only sell stuff that actually works! They don't even have real Epson cartridges in stock anymore so you have to buy their *** & just return it a day later....because IT DOES NOT WORK! Why do they even bother anymore...if they don't even try to make it right? I'm telling everyone they don't care anymore & 123Ink STINKS!
1 comment
ID
Location
Pasadena, California
New Reviewer
123 Inkjets took money did not send cartridges
On 4-7-2008 I ordered 2 ink cartridges from 123 Inkjets .Two days later I received a empty envelope via (UPS) 2nd day air.I have called 123 Inkjets three times and was assured I would be contacted back the next day by a supervisor, that never happened ! My credit card was charged $34.44, still no cartridges and no contact by 123 Inkjets . I guess they are a untruthfull company with a bad customer attitude . Telling everyone I can ,what this company is and not to buy from this company !!! Save your money and time deal with a truthfull company! Bill Byrd Oklahoma City
ID
Location
Oklahoma City, Oklahoma
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123Inkjets
The Company's customer service have taken a dive in quality. After clearly explaining repeatedly that the ink they sent was not what I ordered, they started blaming me for placing the wrong order.
I have ordered the very same type of ink many times and the most recent order was no different. John, Natalie in customer service unable to understand that the mistake was on their part in accurately identifying the ordered cartridge and all I wanted was a correct replacement. return the wrong item at no cost to me.
Judging from the more than half a dozen email response from the customer service responders, I believe they lack product knowledge, and have a low comprehension level of the English language. Frustrating and extremely annoying