Anonymous
map-marker Killeen, Texas

Never again will I let this happen to me

I was traveling alone and my car just died on me so I called AAA which they sent this company which they way I got treated I should have just slept in my car the driver seemed pissed off that he got woke up in the middle of the night it was raining and kind of chilly outside I asked if I could go sit inside the truck and the driver told me no if I have to be wet and cold in the middle if the night to tow your car then you can be to wow was the only thing I could say to this then after 45 minutes of nothing but rude comments from the driver I finally got home even then I was still nice to the driver and told him thank you he then slammed the door to the tow truck in my face and said nothing but just drove away after stewing about this for the rest of the evening I called the company themselves and I got "heather" in the office and after speaking with her I was left speechless again she was rude as well I couldn't believe it so with this said if I may ever need my AAA ever again I will make it very clear if I'm in this town do not send 121 towing to help me I will sleep in car untill I can find someone else all I can do is pray for these people that peace may come over them signed 52 year old grandma

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3 comments
Guest

Haha heather is nice?!? please this isn't the only 121 review on the Internet and I'm gonna say they aren't all butterfly's and flowers...this company sucks period...people will soon learn about your top notch company...and yes AAA needs their own trucks in this area!

Guest

I find this comment crazy we are one of the top notch trusted towing companies in the central Texas area we are always concerned about our customers and do our best to help them! We have received so many awesome reviews and I find it strange that you spoke with heather who is always nice and understanding so this makes me think they maybe the full truth is not being told here!

Estanislado Eft

So sorry that happened to you. Something similar to me.

Dont no what it is about AAA but they need their own trucks really. These contractors that they send are always rude Pray for them

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