filters
state:
Show
city:
Show
I got behind on paying for a few of my domain names. 1 and 1 locked my access to an entire list of my domain names, including the ones that were paid for. When I paid for the domain names I was behind on, they deleted the entire list from my access. Now they want me to...
Read more
1.0
I liked
  • Price
I didn't like
  • Extra charges
#763297
Reply to reviews
I have dealt with 1and1 Hosting for over a year with no problems. But now I want to cancel all contracts with them. They are going nowhere. I phoned the operator as per the rules and cancelled all 7 plus the e-mails. Then 1and1 started to take payments from all I...
Read more
3.0
I liked
  • Hosting and service
  • As long as you paid
I didn't like
  • Hassle of cancelling a contract
  • Stopping payments from going through
  • Trying to get help setting up sites
#709869
Reply to reviews
Most ignorant and rude call I have recieved as a business owner. I will be reporting this to the better business bureau!!! Several comments from the caller referencing "you people". I still have no clue as to what the sales pitch was supposed to be about and the...
Read more
#622873
Reply to reviews
I purchased domain names on Nov 26th. I was told that email would be sent with info regarding my account. I put wrong phone number on application. I fixed that issue over the phone and through emails and still can not gain access to my account to work on my new domain...
Read more
2.7
I liked
  • Price
I didn't like
  • Evrything else
#563458
Reply to reviews
1and1 fails to control its own account. They closed my websites (that have been with them for 10 years) because, when they referred it to their collector, the collector had wrong info. Now, despite my paying all and having the collector okay, they have to wait DAYS!...
Read more
WarthPublishingInc

WarthPublishingInc We had the same problem in spades. In my opinion they ruined our internet business.

1&1 Internet Inc. sales contacted me by phone earlier this year trying to sell additional services to my account. I instructed the sales person that I was not interested and that I did not want or would not use the service. I even told her not to charge anything to...
Read more
suddenly, my website become off-line, then found the related domain name registered at 1and1 was deleted from my domains list against my will and without any notice. I passed about two days to exchange emails with them to solve the problem. Tickets: C301486397 - ...
Read more
This company is the world cheapest company to deal with for your website as of today my server is not working for 3 days and I pay $49.99 each mon for VPS and they don't fix it they don't have support for your service after hour and also in weekend if you ask...
Read more
1 & 1 Internet sold me a web hosting package, which I discovered is mediocre at best. Their phone support was terrible. Their contracts auto-renew regardless of your original contract length, and I called prior to the end of my contract to cancel. They confirmed my...
Read more
Anonymous

JustHaveToLoveAmerica That's what happens when you transact business with american companies, I'll be overly nice and just say 80% of them cannot be trusted as they are pure trash. :roll :roll

Anonymous

slxslippy I am having this same issue right now. I cancelled my contract and turned off auto-renewal months ago. Today i got an invoice for another year of service. I had a domain from ...

Contact 1 And 1 Internet

Headquarters Address:
1&1 Internet Inc.
701 Lee Road, Suite 300
Chesterbrook, PA 19087
Phone:
(866) 991-2631
More

Companies similar to 1 And 1 Internet

I didn't want to renew my web hosting with 1 & 1 Internet. The credit card they had on file expired, so I just planned for them to close the account like most other web hosting companies do when they can't charge your credit card. Not 1 & 1 Internet, they...
Read more
Anonymous

Dissatisfied101 I had the same experience with them. They billed me $29.00 in advance for web hosting services that I haven't used. Now NCO Financial is calling me daily for this amount. I...

Anonymous

agree This post is spot on. I had the exact same thing happen to me, with one exception. I had no intention of canceling my hosting account, but I forgot that my credit card expired...