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XM Radio - XM will not transfer subscription to new vehicle

  • by   Jan 07
  • Review #: 373433
CompanyXM Radio
Location Toronto, Ontario
Category Television/ Radio
Views177
Monetary Loss
$600
 

Purchased "lifetime subscription" in October 2010, fully paid in advance. The XM sales rep verbally assured that the subscription could be transferred to a new vehicle.

Purchased new vehicle from same dealer in November 2012.
4 vehicle dealer reps gave repeated verbal assurance that our XM radio subscription could be transferred to the new vehicle. XM reps say NO; they will give no explanation and will not refer the issue to a supervisor.

Vehicle dealer rep says he has since been told this is because the lifetime subscription is no longer offered. That should not be MY problem, I should get what I paid for. 2f9e227

 
 
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Anonymous Anonymous
Feb 14 
learn to read you terms of service, lifetime plans are for the life of THE RECIEVER, only can be transfered if the radio is stolen or broken under the auto dealers warrenty. You people crack me up when you get mad about something you chose not to read
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Funny Mann Funny Mann
Jan 08  from Berlin, Pennsylvania
When I got my lifetime membership that was the first thing the rep told me you can't transfer it to another car. It will stay with the original car only. Maybe if you know a guy they can take the radio out and put it in the new car. As for them not offering the lifetime anymore I couldn't say. I know I got my money's worth going on 5 years.
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