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XM Radio - XM is

  • by   Oct 24, 2012
  • Review #: 353878
CompanyXM Radio
Location Rochester, New York
Category Television/ Radio
Views68
 

I have now called in 6 times, and have not gotten a single representative in the US.I was told I just have to keep calling in to get someone in the US, but EVERY SINGLE REP was int he Philippines.

So I asked to be transferred to the US, and they all told me they couldn't. SO I asked to speak with a supervisor IMMEDIATELY and each one put me on hold for over 5 minutes. I am on the 4th request and have now been on hold for 10 minutes!!! to speak to a supervisor.

CANCEL YOUR SERVICE!!!!Do not support a company outsources to foreign RUDE reps that don't help you AT ALL!!!! 30ed213

 
 
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SXM_Help SXM_Help
Oct 26, 2012 
Hi -

In the ordinary course of business, SiriusXM contracts with thousands of third parties for products and services related to its business. Many of those vendors, including companies providing call center services, operate and maintain facilities throughout the world. If there is anything in particular we can help you with, send us an email with your contact info to sxm_help@siriusxm.com and we'll be able to help you there.

Thanks,
SiriusXM Digital Care Team
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