XM Radio - Tired of working with company that can't hire people that can't speak English.
- by Anonymous Feb 25
- Review #: 387903
XM Radio
1500 Eckington Place, NE
20002
Washington DC
http://www.xmradio.com
800-XM-RADIO (800-967-2346)
| Company | XM Radio |
| Product / Service | XM Radio |
| Location | Canton, Michigan |
| Category | Television/ Radio |
| Views | 33 |
XM called to renew my service, I have 3 GM vehicles with XM radio, I could not understand the lady on the phone, I asked her to transfer me to her supervisor and she was worse.I cancelled my services.
She still could not get the point, still asking me if I wanted 6 months or a year of service.
I'm making it a point if the company I'm working with send me to people I can't communicate with, I will not be doing business with them.When will company's understand that we or tired of dealing with Customer support that can't speak English. 30a3527
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liltrouble
Feb 26 from Federal Way, Washington
I wrote on my bill to cancel my subscription unless someone could call me to discuss my options who spoke English. Haven't received a call, and I haven't paid my bill. I terminated my subscription because I had questions, and as a consumer, I have a right to have those questions answered before I re-Up my service.
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