XM Radio - SiriusXM will get you!
- by Proximus Aug 26, 2012
- Review #: 341616
| Company | XM Radio |
| Product / Service | Service |
| Location | Winston-salem, North Carolina |
| Category | Television/ Radio |
| Views | 145 |
$60
I pay for a 1 year subscription over the phone. I pay it in cash so as to get the best deal. No one tells me, or writes me to say, that if I don't cancel the service that they will continue charging me at whatever rate they want. A year later I get a letter in the mail saying I owe them plus late fees. I call to tell them that I did not want to continue and that that wasn't explained to me originally. They explain that they don't really care and that I must pay!.
I know that big companies do this to people to suck them in, but, usually, they give you the courtesy of letting you know they're going to take advantage of you so you can cancel'. I had no idea?. Now I have to pay this huge corporation, for something I don't use, or my credit gets hit'. I am a furniture mover?. I don't have money to donate to "needy" multi-million dollar corporations/. The only reason I could afford it to begin with was that they made me a deal|. Now that they have me they take advantage:. The sad thing is that I was hoping they would make me another deal on a year. Now, not only will I never sign up again, I will go to every forum I can find and warn people not to get sucked in by this thieving corporation.
Good on you SiriusXM…. Good on you…
3011e7a
Dec 17, 2012 from Winnipeg, Manitoba
Dec 13, 2012
Nov 28, 2012
We apologize that you weren't aware of our auto-renewal policy when you originally signed up with us. We do notify our customers when their subscription is up for renewal. When this occurs, our customer will be charged the current subscription fee. If you have any additional questions, let us know by sending us an email to sxm_help@siriusxm.com.
sxm_help@sirusxm.com doesn't exist anymore. IF it ever did.
Nov 05, 2012
Have them bill you (only $2 more).
Oct 30, 2012
Aug 27, 2012
We apologize that you weren't aware of our auto-renewal policy when you originally signed up with us. We do notify our customers when their subscription is up for renewal. When this occurs, our customer will be charged the current subscription fee. If you have any additional questions, let us know by sending us an email to sxm_help@siriusxm.com.
Thanks,
SiriusXM Digital Care Team
Dec 06, 2012 from Huntington, West Virginia
Dec 13, 2012
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