XM Radio - 8 fake charges for internet radio shut off in september 2012
- by Anonymous Jan 23
- Review #: 378350
XM Radio
1500 Eckington Place, NE
20002
Washington DC
http://www.xmradio.com
800-XM-RADIO (800-967-2346)
| Company | XM Radio |
| Location | Sunnyvale, California |
| Category | Entertainment |
| Views | 181 |
Monetary Loss
$103
$103
I was reviewing my credit card bill for jan 2013 and saw 2 charges for sirius xm 14.49 back to back (30 bucks).The chase charge company called sirius and they claim it is for my internet radio, which I had shut off sep 25th - but they continued to charge from september, november, december, and today january despite my telling them to turn it off.
They also claimed I had 2 internet radios, which I had 0.Chase bank refunded the 103 dollars sirius xm snuck in and locked them out from ever charging my credit card again. 305fca7
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Keith
Apr 01 from Chester, Virginia
Sirius XM
Corporate Customer Relations
1 866 578 7474 opt 3
If you have any problems with added charges or anything else for that matter the number I posted is the number to call for proper assistance.
SXM_Help
Jan 24 from New York, New York
We apologize for your billing issue. We would like the opportunity to change your experience around. When you have a moment, send us an email with your contact info to sxm_help@siriusxm.com and we'll be able to review your account with you there.
Thanks,
SiriusXM Digital Care Team
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