To whom it may concern:
Shame on you Williams Sonoma and your poor in-store customer service at the Calabasas Commons store in Calabasas, CA.
My husband purchased an (more than $200) All Clad Waffle Maker from you as a to me. Upon opening it, we noticed there was a slight on the top in the stainless steel.
He tried to exchange it tonight and they would not accept an exchange without a receipt.
Is this how you handle customers? Is this the only way to look up a purchase?
I WILL NEVER step foot in a Williams Sonoma store again nor any affiliated brand. I will also be sure to let everyone I know when mentioning this store, what kind of business and customer service you have.
This post will be will copied and pasted to my Facebook page as well.
Seija Riddle 315e8f5