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Whirlpool - ? title ? Pissed consumer

  • by   Jan 10
  • Review #: 374121
CompanyWhirlpool
Product / ServiceWhirlpool Cabrio Washer
Location Mountain Home, Arkansas
Category Appliances and Electronics
Views69
Monetary Loss
$700
 

Bought a Cabrio Clothes washer in August 2012.It does not put in enough water.

In soak cycle only gives a couple of inches in bottom and clothes remain dry. Have had service rep from the store out. They say it is the new govt. conservation design!.

The machine doesn't wash worth a darn/. Wife has to add 2 - 3 2gallon buckets of water to make it do anything or presoak the grandkids clothes in the laundry sink first'. She wants me to hook up a garden hose for her convenience.. Clothes stay half dry through the whole cycle'.

Might work if at least the soak cycle added water?. Called today looking for a design update or something Whirlpool could do so I don't have to throw the machine out".

They told me this problem was designed by the govt and not covered under the warranty..I asked if someone could call me to discuss the problem and was told that no-one would call , because, basically the machine was designed this way - to NOT wash. 384bb8d

 
 
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nikalseyn nikalseyn
Jan 10  from Columbia, South Carolina
So, what does the repairman say about the water level? Is he saying that it is normal? I would do some research on the internet and also with the store you bought it from. Ask the salesman or someone who bought the same machine as you did. Perhaps the water level is normal. Perhaps not. To blame it on the "govt." is just an excuse. Yes, your friendly govt. knows how much water you really, really need and deserve, but you need to know if the water level on your machine is filling up adequately and up to design. Pursue this.
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