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Chaz Dean Wen is a line of hair care products by Chaz Dean - a Celebrity stylist. The WEN system was created with a perfect balance of ingredients including herbs and natural ingredients to not only c...leanse scalp and hair but to also moisturize, soothe, strengthen and add sheen. In case customers are not satisfied with the products the company is offering a 60-day money-back guarantee. Wen Healthy Hair Care System includes: WEN Cleansing Conditioner, WEN Styling Crme and WEN Re Moist Intensive Hair Repair Mask. As free bonuses they have WEN Texture Balm and WEN Wide Tooth Shower Comb. Show more
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Like everyone else, I was unaware they kept my credit card information. They shipped and charge a "Renewal" which was not on their website and is fraudulent. Many other have had the same experience. The problem is, you can cancel the order, but you have to pay about $20 to ship it back. Like everyone else, I was unaware they kept my credit card information. They shipped and charge a...
Please be aware of the commercial that comes on w/the 30 DAY TRIAL $29.95 + Free Shipping fraud. These people sent me out another kit a week before my trial was over and had already charged my card. Now they want me pay shipping to send it back and to get a refund of what they charged me before my trial was over? STAY AWAY FROM THE COMMERCIAL's NUMBER!! The customer representatives are rude...
I ordered WEN for $29.95 plus tax. It was an Introductory offer, or so it was advertised as such. It was a small bottle of WEN Conditioner and a few sample bottles of other WEN Products. I thought that was it, until my Credit Card was automatically Charged an additional $34.95 the following month, I was furious. I contacted WEN, I was then told I was still going to be charged another $67.88. I...
I'm glad to see that I'm not the only one who ended up with an unauthorized purchase from Wen. I bought the "starter kit" for $29.95. When it was added to shopping cart, the company tacked on an $89.95 subscription that I didn't authorize originally. I just received it in the mail and called customer service. I was informed I could get a refund (minus original S&H of $11.95 plus return...
First off Wen says no need to shampoo! umm well ur hair will be full of residue and greasy.. I ordered this product for my mixed daughter she has very curl hair and it gets frizzy... If i were to follow the insane instructions, I would have used a full bottle within 2 weeks. (needing the next shipments just to last the month) Well myself I tried it out..(using4-5 pumps it recommends at least...
We had to call and speak to numerous customer service reps as well as a supervisor to get this cancelled. We kept getting billed and received no shipments. They are a ripoff.....do not order this product!! After they kept trying to sell us more products we finally had to speak to a supervisor. When we ordered the supply there was no fine print stating that you would be billed monthly for...
Absolute horrible site. I bought two introductory package for Christmas gifts, and was apparently signed up for two subscriptions (I always read the fine print, and I don't remember seeing anything about a subscription). When I called to cancel, I had to yell at the customer service rep because after saying I wasn't interest four times, he still kept trying to sell me. I was a little suspicious...
I started using Wen about 12 days ago. I wash every other other day. I noticed last week that my head started itching insanely, and I had dandruff literally flying out of my hair. It was disgusting. I assumed I just wasn't washing the product out of my hair well enough so this weekend I made sure to wash it out double. Today, my head itches so bad I'm actually considering that I have fleas or...
Have to cancel my order twice, was charged 4 times, have to drive and return products 3 times, and after 4 months received another order, I think this company having a big problem, trying very hard to get customers, tells you everything, it doesn't work. Customer service is awful, called 7 times to cancel my order, one month later received another shipment, called and canceled again, ask to...
Wen Hair Loss Wen made my hair fall out. I found out why. My hair is growing back. My hairline is filling in. (after 2 years of hair loss, I started to have Sir Isaac Newton's hairline.) The reason why is because it wasn't cleaning and the yeast that lives on the scalp was proliferating and creating loss etc. Mix 1/2 teaspoon of Monostat (yes- yeast cream) with 2 tablespoons of Water Add...
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