I purchased a Vizio VBR334 Blu-ray player 14 months ago at Target. It's worked well until now. Last night I rented a Blu-ray disc from and tried to play it. A notice came up on the screen: "WARNING: Your Blu-ray Player requires an update in order to play this disc. Visit your Blu-ray Player manufacturer's website and follow their instruction to update your Blu-ray...

• Blu-ray Disc
• blu-ray player
• Vizio VBR334 Blu-ray

I am having a very difficult time dealing with Vizio customer service. I placed an order online for a soundbar for my brother's tv. This was supposed to be part of a wedding gift. As soon as I placed my order, it was placed on hold. I have called several times and spoke to 3 different reps including an manager (Josh Badge #721) at corporate in South Dakota. All they...

• Identity theft
• Customer service
• Theft

Vizio is horrible. I placed an online order which was immediately placed "on hold." I thought it was odd that I didn't receive a email from them so I checked my online account and then called . Upon getting in touch with a rep, I was told that there is a particular lady who handles all the online orders and that I would...

• Customer service

On another website, a previous customer reported a run in with a so-called Customer Escalations manager named Josh (Badge 721). They said he basically said that they were out of luck. Well, I am here to tell you that after two calls to Vizio regarding the sound bar we bought less than six-months ago that just stopped working, I have had the same experience with Josh. I...

• Employment
• Aerosmith
• Pleading

Vizio advertised and sold this 60" '' that will not connect to the Internet for web surfing. They restrict access to a very few selected sites that you can go to. They also selected Yahoo as the provider....and Yahoo quit supporting what they supplied to Vizio. Vizio is the worst company to do business with and has the worst products on the market. They will...

• World Wide Web
• Internet
• Hypertext

Here is the email I wrote them. It is a brand new TV, and I'd like to have the orginal remote. "Dear ViZio, We recently purchased a Vizio TV, and after hours on the phone with a Vizio tech we were told it was the remote and that we would be sent one at no cost to us. Then, days later we were told that we had to produce a receipt, something we were not told the first time around. Here is the...

• E-mail
• Commerce

This is Stormi: Thank you for contacting VIZIO Live Chat, the home of Entertainment Freedom for All. This is Stormi in South Dakota. Have you ever contacted us before? ranee davis: no ranee davis: are you still there Stormi: To better assist you, I would like to get you registered for technical support so I can log this case. Could I start off by first getting the full address that the product...

• Blu-ray Disc
• DVD
• HD DVD

My wife and I bought our first Vizio TV on 2012. On March 22nd the TV died. I had registered the TV when I purchased it so I called Vizio to see what’s wrong with my brand . That was a complete waste of my time. I called and gave Customer service the Serial Number from the back of my TV and all of my information. The representative said...

• Customer service
• Serial number
• The Serial: A Year in the Life of Marin County

Great customer service? Really? Here is what a said to me about my problem: "Gil: I understand what you're saying, but you need to understand that the only recommendations we have are what is listed in the manual. If those don't work, then we have nothing additional to offer for suggestions." So we have come to this. "VIZIO we pride ourselves in providing best in...

• Customer service
• Technical support
• Support automation

All of a sudden, the Black Screen of Death. The screen goes black, there's No Sound - only the orange vizio logo shines. Like a on a dead carcass. The remote does nothing. The only way to get the logo to turn off, pull the plug out of the wall socket. Brilliant. DON'T call vizio, call Concierge first!! Now the 30 point *** trouble...

• Logo
• Customer service
• Plug