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Vivint - Vivint Sucks

  • by   Jan 15
  • Review #: 375512
CompanyVivint
Product / ServiceVivint Alarm System
Location Seattle, Washington
Category Home Security
Views213
Monetary Loss
$1000
 

No show on the original installation date.Had take a second day off work to get only a partial installation.

It is now over a week and they cant even tell me when the rest of the system will be installed. I have made five call to request a date for the installation and they promise to get back to me with a confirmed install date. Tonight I have been hold for over an hour waiting to speak to a customer service rep to get an update on the installation date. Do not believe their marketing.

They do not provide "world class customer service".They do however provide "world *** customer service" Avoid them at all cost!!!!!!!!!!! 2fb34bd

 
 
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John John
Jan 18 
The reason behind you not getting a set in stone appointment is for the fact the Washington recently updated their licensing laws. So all of the Vivint technicians are going through and getting their licenses updated in order for them to install new systems in the state of Washington.
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