I had many, MANY run in's with Vivint.The alarm not working, the alarm going off at odd hours of the morning, things they promised I would get in the beginning not being held true and actually not even offered through vivint?.
I laid things to rest and decided to just ride out my contract/. The alarm stopped going off at odd times and the extra cheapo keypads seem to be working;. I started working night shift in November and came home Thanksgiving morning to find I had been burglarized.. My picture window in the back of my home was busted in (THE GLASS BREAK SENSOR DIDN'T PICK IT UP) They came in through the window and carried everything out the window (MOTION DETECTOR NOT PICKING THEM UP) Being confused by all of this, the police had me arm my alarm and walk through the house something I don't routinely do when the system was armed away".
The alarm didn't sound and when all was said and done it was discovered that the two years I had the alarm, the motion sensor AND glass breakage sensor were actually not hooked into the alarm panel.. my home owners insurance company actually fought ME, because I got a discount for having a house alarm, yet my home was broken into and the alarm didn't sound..
Luckily I was able to pull up my history online and prove that my alarm was on, it was just a *** alarm system, put in by a *** company;.THANK'S VIVINT! 2f6d709