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Viceroy Homes is a leader in design, engineering and manufacturing of custom homes or both owner/builder clients and professional contractors. Company works on the market for more than 55 years and ea...rned great reputation. Viceroy Homes offers different types of home packages for every budget and needs, they include: exterior package (framing, insulation, windows, sun deck, screen porches, siding, additional offering), interior package (hardwood flooring, interior doors, ceiling and wall paneling, architectural millwork, stairs and railing systems), viceroy system (ordering your home, design and engineering, financing, manufacturing and shipping, customer support and warranty). dealing with Viceroy Homes customers get fast, risk free estimating, complete custom plan development, expertise in engineering drafting and construction, precious manufacturing and complete satisfaction. Show more
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We just bought a Viceroy house who was built in 2001 and we ask for the warranty for the roof because the roof (12 years) is fully of moisture and the skylights are finished (I joint the answer at the end of this comment) but the answer is the warranty is just for the first owner!!! Everyone are saying the viceroy house are the best but could you understand why a roof after 12 years only is...
I just read the compliant I posted and the last line is incorrect. Despite a year and a half of requests, Viceroy still has not commited to replacing their defective shingles. For months I waited for their in house investigator who agreed the product had aged prematurely. Then they made me wait more onths for their independent consultant who also stated that their IKO shingles had wwarped...
I bought a Viceroy kit 10 years ago. The first shingles they provided were IKO brand and they warped. After 1 and a half years of arguing, Viveroy agreed to replace them. I paid for an upgrade to 25 year shingles. Again they suppled the IKO brand. Unfortunately, after another 3 years, even these 25 year IKO shingles warped and curled and shrank. I called Viceroy in 2008 and after much persistence...
Showing 1-3 of 3 complaints
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