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Vector Home Security Service has been on the market for over 40 years. The company specializes in providing security systems; it is intended to design, install as well as monitor them. Vector Home Sec...urity Service provides them to its commercial as well as residential customers. The solutions offered for customers homes include Video surveillance, Mobile solutions, Personal emergency response, Energy management as well as Monitored burglar, fire and carbon monoxide alarms. The business security solutions involve Managed Network Services, Access control, Environmental hazard monitoring Loss prevention strategies as well as Security guards and patrol. Vector Home Security Service is based in Cleveland, OH. Show more
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Based on research and and review of posted comments the company appears to be oriented towards providing the best support to businesses and not to home (perosnal) users. I was a customer for over 5 years,and had no follow-up from company during the service period. I wanted to upgrade the existing system to enable internet/smart phone access. Spoke to a rep soliciting business in the...
Scott at Vector Security in Birmingham, AL is very mean, condescending, and very pushy! Calls constantly. I avoided his calls for a week due to being on vacation and when I finally spoke with him and told him I'm not interested at this time he tells me I don't have to worry about avoiding his calls anymore. I the asked him to take me off his call list and he throws a tantrum about this is how he...
I signed a 2 yr contract with this company and later found out after my two years had expired and I called to cancel that my contract had be auto renewed for an additional 3 years without my knowledge. They sent me a copy of the contract which states in the smallest print on the back page towards the bottom of all the other stuff that they could auto renew. I've been going back and forth with...
I was pressured into signing up for Vector Security Systems, replacing my ADT system over 2 years ago. Unfortunately I did not realize that I was signing up for a 3 year contract and not the 2 year industry standard. All would have been well, except when I filled out a service request on their "Website" I was never contacted for an appointment. After 10 days, I finally called the office and was...
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