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Value City is a wholly owned subsidiary of Retail Ventures. Value City was founded in 1917 by Ephraim Schottenstein who was a voyageur. The company is headquartered in Columbus, Ohio where the very fi...rst store was opened. Value City is a department store chain. The chain sells all the products at the prices, lower than those suggested by manufacturer. The company is affiliated with Value City Furniture that is the designer and manufacturer of home furnishings such as bedroom and dining room furniture, bed linen and related accessories, etc. Value City Furniture was founded in 1948 and bases its operations mainly on the East Coast. Value City Furniture has hundreds of stores there. Show more
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Wonderful service in the store. However, do not let them deliver your furniture. My 81 year old mother held a door for 30 minutes for the driver who pulled off and left my mother holding the door and called her and said the item was not on the truck. We called the store and was told to call back at 5:00 pm. Mine you the store can dispatch the driver because the driver called my mother. Was told...
We made many purchases from Value City and 1 was a chair my husband picked out for a Christmas present last year. He had been using pillows and blankets on the chair to sit on the past several months. i thought it just wasnt comfortable on his back. I sat in it yesterday and it is BROKEN. He didnt want my parents to know it broke over the summer. The seat is completely broken and really shouldnt...
I bought a leather sectional 5 months ago. It took 3 deliveries just to get a set that wasn't damaged. 5 months later the leather on my sectional is peeling. This is a manufacturer defect that is common when leather is over sprayed. The service man agreed its a bad lot which means its a manufacturers defect. They want to repair my entire sectional rather than give me a new one. This is totally...
I went in with the intention of getting a sofa anf loveseat. My sister and I saw one on sale that was very nice. I asked about the hold policy and the salesman just snapped and said that does not apply your only option is to get credit or cash. He saw this in a tone that I did not appreciate, but I applied for the credit and got denied. So again, I ask were their other options, RAC or...
On yesterday October 16th I stopped in at the Bailey's Crossroads store to take a look at a bedroom set and a living room ensemble. After strolling through the store and actually finding both that interested me. I was dealing with a saleslady/consultant and told her that i'd come back today(18th) with my wife so she(we) could decide when to actually buy the two items. As she was explaining to me...
We bought a set of sofa from value city furniture. The salesman talked us to buy the extended warranty for the fabric. According to the salesman, it will cover all the problem with fabric except when a pet will dig a hole. I asked will that cover for a scratch, and she said it will. I clearly remembered asking her that because it happened to me before. I had a pant that the back pocket's zip make...
bought the so called top of the line theater seating with extended warranty after 9 months material is cracked an peeling lights don't work power packs burnt out an recliner motors either don't work or grind an not going to work much longer . cant get service or a return call about where the parts are that were ordered months ago .don't waste time or money at this place .il build my own...
I ordered a sectional last month. It was a special order so I was told it would take approx 30 days to deliver. I get a call last Weds 9/26/13 and was told my order was in and do I want it delivered Weds 10/2/2013 or Fri 10/4/13. I told him Weds was prefect. I get a call yesterday confirming my delivery for Fri. I told her no I am scheduled for Weds. She checks the computer, puts in my info and...
I PURCHASED A VALUE CITY 5 YEAR PROTECTION PLAN WHEN I BOUGHT MY SOFA AT VALUE CITY IN TOMS RIVER, NEW JERSEY A LITTLE OVER A YEAR AGO. NOW THE LEATHER(?) STARTED TO PEAL AND TEAR. I CALLED THEM AND TOLD THEM ABOUT THE PEALING AND TEARING IN THE ONE SECTION THAT I SIT ON AND THAT I HAVE THEIR PROTECTION PLAN. SEVERAL WEEKS LATER THEY SENT SOMEBODY TO LOOK AT IT AND TAKE PICTURES. WHEN I CALLED...
VCF - Passed up A $5500.00 Order - So they're doing well enough to turn down money which may explain why they're rude. So I Went To: "Art Van, Cort Furniture and Gardner White Instead!" I have six Apartment Complexes within the Detroit Metropolitan Area. This year we will be furnishing (5) corporate suite at each location costing.... at the very least approximately $5,000 a unit. I went...
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