I was in Georgia from North Carolina working temporarily when my SUV was hit in my hotel overnight.I called the police and USAA.

I was informed about my deductible and uninsured motorist coverage given the situation...NOT true! After getting an estimate from their recommended collision repair shop, I was informed by a USAA the next day that I would not be eligible for the "Unissued motorist" coverage in Georgia. I asked the adjuster "why didn't the initial agent who took all my information, to include location tell me that then!" I think this is where USAA changes tactics to default on payout to members. I've been a member since 1983 and I've seen USAA service go downhill over the years.

Maybe that's why they've started to run commercials to attract more and families. Bottom-line, don't have anything happen to your vehicle "except" in your home state, otherwise you may find out you are not eligible for coverage...you've just purchased "sometime insurance." Why wasn't I informed up front...they look for ways "NOT" to pay out, yet you pay for complete coverage..."SUSPECT TACTICS." Policy holders beware!

Don't get caught out of state and have something go wrong...Wow, I hope USAA Roadside Assistance doesn't operate along the same lines. 310ba07

• USAA Roadside Assistance
• uninsured motorist coverage
• collision repair shop