I am a deployed Navy Officer (in Afghanistan), since my account went to collection they (USAA) refuse to talk to me.
Instead their agents call and harass my family. They will not issue Home owners insurance....This is how they treat deployed service members?? Since Sept I have sent over $3000 to the past due accounts.
The company seems to have not interest in dealing with me, once the jackels are involved. I will be home in 6 months and need to have this in a resolved paying status to keep my secret clearance and pass any employer review of my finances. 303e71c