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UPS did not deliver and lied about it

  • by   Jul 22, 2009
  • Review #: 151346
CompanyUPS
Product / ServiceShipping
Location Metairie, Louisiana
Category Shipping
Views1185
 

I payed all that extra money that they charge you for overnight shipping and they never get my package to me on time.This is the second time that they said no one was home and i was sitting right by the door all day!.

They didn't leave a notice or anything|. They said no one was home to sign for the package/. I waited here all day for the package and no one came!. If I had to pay for overnight delivery I would have been here to accept the package because apparently i need it..

UPS sucks/. I don't know how they manage to stay in business/.

They lie about delivering your package because their probably off goofing around when they are supposed to be working'.Now they don't have time to deliver my package. 3839106

 
 
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paintballer paintballer
Jun 08  from Chicago, Illinois
I orderd a hpa tank on amazon and they said 3-5 days for delivery, they took two weeks and when the package did come they seng me the wrong tank. I ordered the pure energy 48cu 3000psi tank they sent me an empire 48cu 3000psi tank this is bogus I wanted the pure energy tank i am very dissapointed with amazon for the tank and ups with delivery
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Mad mom Mad mom
May 29  from Baton Rouge, Louisiana
Same as all of you except I got him on video.

Call them and demand a change because this is rediculous.

UPS (United Parcel Service) Corporate Office Headquarters in the USA:
55 Glenlake Parkway, NE
Atlanta, GA 30328
Corporate Phone Number: 1-404-828-6000
Corporate Fax Number: 1-404-828-7666
Corporate Email: info@ups.com Corporate Stock Symbol: UPS
UPS Google Finance Information
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River River
Jan 07  from Ft. Lauderdale, Florida
Same story, I was home all day and kept updating tracking status. I live on the main floor of a condo complex and i know the drivers are too lazy to buzz. Sadly they usually just leave it outside by the door, I'm always quick to get it as i always follow the status online. This time i was in my lobby and it says delivered, front door. No chance, nobody, no where and it said 540PM and i was in my lobby between 500 and 630. Nobody stole it. The driver lied for whatever reason he had to. Either $145 of transmission fluid was tempting or he had to put delivered to keep his job and it will show up tomorrow. I don't know and i also don't know how Amazon delivers me a new shipment the next day and trusts me. Does UPS pay amazon for their screw up? mark my words people AMAZON WILL HAVE THEIR OWN COURIER SERVICE BY 2105, Lorne. H
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OOPS 2015 OOPS 2015
Jan 07  from Ft. Lauderdale, Florida
Correction to date above
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Some UPS Drivers are Liars Some UPS Drivers are Liars
Dec 18, 2012  from Chicago, Illinois
I was expecting a package and was at home all day waiting and looking out of the window for the long brown truck. About 4pm I decided to track mt package and it stated that the driver had been to my address but no one was home. Liars no. One ever came and no one ever rang the bell nor did he leave a notice. UPS please hire honest delivery personnel!!!!
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Jake Jake
Nov 20, 2012 
I got a delivery confirmation that said they delivered my package, but I was eating dinner at the table 3 feet from my door at the time it was "delivered". Idk what's going on because UPS has always been on time for me.
Reply
U People Suck U People Suck
Oct 30, 2012 
Thats what UPS stands for U People Suck. same as all the stories above they lied about delivery. i did get one note but it said they tried 2 times before that which was a lie. going to request FED ex from now on.
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Redd Redd
Oct 10, 2012 
Well, looks like they are as reputable in Canada as they are in the States - driver has lied TWICE (yesterday, I even waited in the lobby beside the buzzer and he claimed he tried to deliver it during the time I was right beside the front door!)

This company sucks and I'm going to request all shippers to use ANYONE BUT UPS in the future.
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LML LML
Oct 06, 2012 
Waited all day for my package to be delivered stalked my own mail box seeing if anything was delivered NOTHING ...finally going WTF said before 4 pm it's now 5. Check my tracking number says they made a attempt and notice left!! WTF I was here waiting ALL DAY ALL DAY now I can't get MY *** till after the 9th this isn't the first time UPS did me dirty like this!! They need to hire people that will handle their *** and deliver *** when they are suppose!! making up pay up the *** for a *** delivery that I will have to PICK UP ON MY OWN!!! useless workers!!
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David David
Oct 03, 2012 
I live in a complex and two doors with the same number but on different streets. UPS regular delivery personel maybe attempting to deliver to the wrong address (I say this because they put on there web site that they made a delivery attempt, but I know they never came by). You would think the delivery personel would know about address', maybe UPS should send there packages to the USPS for delivery they never get it wrong.
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roman roman
Sep 28, 2012 
Ordered pickup between 12 and 5pm, calledcall center all day, finally driver shows up at 9pm, looks that there are 10 heavy boxes, says *** no and leaves, now have to wait for driver to come on monday
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DM DM
Sep 25, 2012 
Home all day, The customer was not available.

BS. Just too many iPhone 5's on the same day.
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Susan M Susan M
Aug 09, 2012 
Is there any recourse?? Sat by the door until 10pm waiting for 2nd delivery attempt. Called the 1-800 #. Driver say he attempted delivery at 9:15. What a liar! We were here, he was not. Paid for overnight delivery- now its been three days and am driving to the local office to get my package. What a bunch of losers! Won't be shipping ups ever again!
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Bree Bree
Jul 18, 2012 
Ok >;l seriously what is up with these *** people these days!!! I wait for a package i order on ebay the person said it will be delivered DIRECTLY ON THE 18 here i am its the 18.. AND THE *** PACKAGE ISNT EVEN HERE
i mean seriously get your *** dates right!! I wasted my whole *** day WATING FOR THE MAILMAN/UPS TRUCK TO COME!!!! i payed extra for the package to be delivered!!!
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Drew Drew
Jul 05, 2012 
2 times in 2 weeks I order electronics of the web to have them not even attempt delivery! (I ussually get a sticker saying when they tried to deliver.) Really starting to get tired of not getting my packages due to lazy drivers.
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FuckUps FuckUps
Jul 05, 2012 
I was waiting for a package that was suppose to be delivered to me and the *** usp truck never came and on the website it says that they made the 1st attempt but it was never made. Like wtf ups get better employees *** the same package was suppose to come the next day and i waited all day and never no truck came but they tried a 'second time' *** *** *** ups
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Conor Conor
May 04, 2012 
Same thing for me ups said it should come today i was sitting there waiting and an hour later i look and it says they came and i wasnt availible now its comin 3 days later when i cant use them for another 3 days so i gotta wait 6 days to use my package then i also called and they said their sorry because their worker that was supposed to deliver it was to lazy and said noone was availible just so he didnt have to come
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LaShon LaShon
Mar 28, 2012 
Same here!! I have been sittig here at home from 9 am to 2 pm waiting on package because normally the UPS guy comes between 12 and 2pm. Today was no different. He came to our subdivision between that time, went past by my house twice and never once did he stop yet I received and email stating the fact my package was left at the front door. How can you possibly leave a package at the front door when you never stop the truck and get out. This is the second time this has happened within the last 3 months. Now I have to deal with angry customers because they can't get their order on time.
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suzy suzy
Mar 28, 2012 
same thing happened to me.the driver left the notice that he will come back next day. I WAS WAITING, AND NOBODY CAME. TODAY UPS STAFF TRYING TO EXPLAIN THAT THE TRACKING NUMBER WAS DAMAGED BUT CAN NOT EXPLAIN WHY THE DRIVER NEVER CAME.AND THEY ALSO SAID THEY TRY TO DO EVERYTHING TO SATISFY A COSTUMER , SO I ASKED THEM HOW.....THEY COULD NOT ANSWER.I ASKED FOR TALKING TO A MANAGER, THE SUPERVISOR COMES ON, THEY IGNORING 4TIMES MY REQUEST FOR MANAGER.THAN THE SUPERVISOR SO UNABLE TO HANDLE THE QUESTIONS CAN NOT COME UP WITH ONE ANSWER AND HUNG UP ON ME.
WHAT A GREAT COSTUMER SERVICE!!!!!!
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Roxana Roxana
Jan 24, 2012 
I tracked my package from Children's Place today and both the UPS website and their automated phone line said that they delivered my package to my front door at 11:30 a.m. Number one, I was outside with my toddler at 11:30. Number two, I have been home all day, and there's still no package at my door. All they can say is that they'll open a claim that takes two weeks and maybe I'll get reimbursed. I want my package! I want the items that I specifically needed, bought and paid for my son! I'm so frustrated with the incomptetence of this company.
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