I waited all day in my apartment for a package.In the last hour that the delivery could happen I go outside to wait for the truck and find a delivery notice.
The driver obviously didn't ring my doorbell and didn't scan the package so I didn't get the updated tracking info. He didn't even activate the notice he left so I couldn't reroute the package because he apparently is going to deliver it first thing Monday while I will be at work. I call the UPS call center which takes 20 minutes on hold to reach someone instead of the 7 they projected. The woman who answered the phone didn't even try to explain what happened but said the package went out for delivery on Thursday (today is friday).
Since I waited all day for the package instead going to pick it up myself today I will have to wait until tomorrow.They don't even have a way of taking complaints. 38041c2