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UPS Store 9090 Skillman #2062

  • by   Dec 27, 2012
  • Review #: 370716
CompanyUPS Store
Product / ServiceInternational Shipping
Location Dallas, Texas
Category Shipping
Views96
Monetary Loss
$160
 

I went to UPS to send a package on Dec 20th.I paid $160.00 for delivery by Dec 24th.

The package was not delivered and my party not contacted. I went to store to ask for refund. They refused and tried to advise me on customs rules as if I am the expert at shipping. You pay these people for their expertise but all they want is to steal your money and pass blame on.

Since these stores are nothing but fronts for UPS, i.e.

not owned or responsible for, they will not be responsible and try not to service you as a customer.I was being blamed for not knowing customs and shipping and still my package has not been delivered. 38bcc7f

 
 
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rick rick
Dec 29, 2012 
when you ship things internationally, the receiving government's customs agency can hold the package for inspection if they want, which would delay it, or they can just keep it outright if they so please. the UPS store, nor UPS itself, nor you, have any control over another country's government. it's just the risk you take when shipping international.
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