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UPS Store - Horrible Customer Service

  • by   Jan 07
  • Review #: 373261
CompanyUPS Store
Category Transportation and Delivery
Views119
 

My husband received the worst customer service ever at UPS Store 1249 in Oldsmar, FL.I actually believe it was the owner of the store that caused the ruckus, and if that’s the case, I’m even more disappointed and quite surprised they’re still in business with service like that.

My husband took a package that needed to be returned and the company who shipped it told us we could drop the package off at any UPS location and they would return it free of charge. Not this UPS store, they were rude, disrespectful and clearly lazy, apparently he wasn’t going to go that extra step if there wasn’t anything in it for him.

What a disappointment!!!I will never use UPS again after this experience. 2facbe7

 
 
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Dark_Shaft Dark_Shaft
Jan 10  from Columbia Falls, Montana
well if your husband was as vague as you, it's no wonder they were unable to help him.

was the package prelabeled for return shipping? if so there would have been no 'ruckus' involved. it would have been "hi, i have a prelabeled package to drop off" and they would have taken it like they are required to do, and like they probably do 50+ other times a day.

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