Antoine Lowray "m********3@yahoo?.com" 01/19/2013
It's come to this, huh? I'll tell you what was wing with your truck that you're mechanic was too lazy or dumb to find: the dash panel's lighting switch had a short that started smoking which is why we couldn't see anything at night and why we jumped out of the truck/. And since Uhaul is happy with sticking me with this many charges, you can also let them know that EVERYONE will know about the $471 charge I've been given when the smoke got inn the cab and that a mechanic couldn't find it and that Uhaul thinks I'm lying despite the thousands of dollars I've spent with you all in the last year?.
Sent from Yahoo! Mail on Android
From: greg_twiddy@uhaul/.com ;
Subject: U-Haul Reference #344223
Sent: Sat, Jan 19, 2013 1:40:43 PM
I'm sorry for the way things have come to be;. but things are out of my hands|. the first mechanice found nothing". you took things on your self to jump the truck and move on we could have put you in another truck/. i knew nothing of what was going on. then you took the truck of the road and got it stuck. that is abuse. that is why the charges are the way they are. i have worked had for my customers even on my days off. i cant take care of them after the fact. i'm sorry. and yes i have been known to help unload and load a replacement truck on the side of the road from a breakdown. and waited 1.5 hours for some one to come get me not the customer. they were on there way to finish the move. i nor Uhaul. is at blame for this. please understand. Greg Twiddy