Please understand that these opinions are only opinions of angry customers. No one ever hears about the other 3,399,683 (trugreen has over 3.4 million customers) customers that are perfectly happy with their lawn service. Please take that into consideration before relying on the small amount (1%) of people who have had issues with trugreen to...

• negative reviews
• lawn service
• angry customers

I echo what many others have said about TruGreen's lack of customer service and meeting commitments. I signed up and paid in advance for lawn care for my 1/2 acre property in Windsor, CT. It was getting late in the Spring so I called to find out when I would get my first treatment. They told me it was scheduled for Monday May 6th. No one came that day, so I called...

• acre property
• lawn care
• Customer service

I called in April to get the date for my first spring application. I was told May 7th. I thought that was to late in the spring so I called before that date and was told it was really May 10th. I told customer service that that date is to late spring has sprung and so has the weeds. they said ok we will come later I said no. may 10th came and went no service. I...

• spring application
• Customer service

I have called five plus times for service and was always promised a call back from a manager within 24 hrs. One of five calls returned with no resolution with a promis for follow up the next day which never occurred. I was promised and have a written contract for services not provided. I am now going to cancel this account if not resolved today and have my credit card company dispute the...

• quality lawn care
• credit card company
• Customer service

A while ago I was contacted by TruGreen on Woodlawn Md. About lawn service. As I was thinking about getting a service I listened to their sales pitch. The guy who was selling was doing a very hard sell. When he concluded, as is my norm, I asked for a written proposal. Several days later, I received a call from their scheduling department asking when I wanted the service...

• Woodlawn Md
• sales pitch
• written proposal

Called to set up appointment, took someone almost two weeks to respond, paid in full up front, our lawn had fungas which is why we contacted them in the first place, they came out and NEVER treated for fungas but fertilized, and used *** control on the lawn...I called local Manager, no response, local office, no response, gentleman that did the deal with us, no...

• lawn care
• lawn service

I do my own grass. I owned two dogs. My neighbor never does her grass. She didn't tell me she had TruGreen come out and spray. My dogs always ate the weeds for medicine. I couldn't tell which of my dogs was sick or if it was both. There was vomit and bowel moment two days ago (Thurs., 5/9/13). Yesterday (Fri, 5/10/13), only one...

• 11-yr old dog
• bowel moment

TruGreen screwed up my lawn by putting too much nitrogen on it without testing the soil first.I will recommend them to anyone.My grass is yellow both front and back yards.I have to try and fix my lawn by filling in the brown spots where the nitrogen burn my grass.The manager did not call even after I call the the corp. office.I called the office twice no...

• brown spots

Paid upfront in $Full$ for the premium service($630)and was told someone would be out the following week to take a look at my lawn and perform first service! When know one showed up that week I called Monday morning and I was told that someone for sure would be out by Thursday.....NOPE NEVER SHOWED!!!!! I called that evening and cancelled my services! I asked to have my $$$ deposited back into my...

• tru green
• Monday morning
• premium service

They called me this year and ask if I would come back and offered a discount. I ask them if they could look at my lawn first because I was having problems with clovers and some wierd leaves and vines. They said OK but a week later I notice a charge was taken out of my account and when I called to ask what happen they said they were out and fertilized my lawn , I told them there...

• purple flowers weeds
• wierd leaves
• morning Im