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ToysRus - Misleading Advertisement Charged Money

  • by   Jan 06
  • Review #: 373160
CompanyToysRus
Location Brandon, Florida
Category Kids' Stores
Views77
Monetary Loss
$10
 

I have a receipt from ToysRus that says that I was charged ten dollars for a free gift card after you spend seventy five dollars coupon this christmas.The lady at the desk told me to add up the refunded amount of what I paid, and no matter how I get that I'm charged the ten dollars when I was supposed to get a free gift card.

The receipt shows that it was taken off, but it was not.I urge everyone to look, and add up all their receipts because ToysRus is charging money for the gift cards they give out when you use their coupons. 30d457c

 
 
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Toys Boy Toys Boy
Jan 17 
That's not true. The reciept shows where the gift card was issued, not that you was charged 10 dollars. I know because I work for the company. The screen for the gift card to be issued pops up after your items are scanned. Then the system allows you to credit the gift card for the 10 dollars (not adding it to your bill). You should take your reciept into your local store so they can explain and show you how it works.Toys R Us is a great company and sometimes not understanding what is shown on a reciept can be misinterpreted, by no fault of the company.
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