I ordered a Crayola Colour Glow Board ($24.99) from ToysRus online in Canada.After a short period of use, some of the markers have dried out!.

Now I find out that ToysRus Canada do not carry refill glow markers for this product". This makes the item I have purchased totally useless for my 's visits to me;. I expected Colour Explosion Glow Board Refills to be available on their site or at least in their stores, but I can't find them anywhere!. I don't think that is serving customers very well;.

I feel I have been "ripped off"/. Why do they carry a product and then not sell refills for it? They are still selling products that use glow markers right now that are the latest addition to the Crayola line/. To me this is a very "shady practice"!

I contacted Crayola and they said it was the merchants choice whether they carry a product or not?.ToysRus if you sell the product, sell the refill markers too!!I am a VERY DISCOURAGED and UNHAPPY CUSTOMER.
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• Customer
• Sales
• Consultative selling
• Multiplication
• Marker