Customer's car's Check Engine light had been blinking regularly, calling for a maintenance check.The customer upon arrival at the Burnsville Tires Plus requested a Fuel System Tuneup, having already diagnosed the problem at another establishment.
Service taker persistently insisted that a Engine Diagnostic Service job was needed, and did not say the pricing until after the two hours it took to complete. Customer was lead to believe that the Engine Service was part of the Fuel System Tuneup.
After the unneeded service was done, Service Taker indicated no pressing engine issue, but recommended a Fuel System Tuneup.Customer was so upset about the issue, they left immediately. 38a911c