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Time Warner Cable - laggy internet, Laggy Customer Service

  • by   Jan 24
  • Review #: 378838
CompanyTime Warner Cable
Product / ServiceTime Warner Internet
Location Cypress, California
Category Internet
Views34
Monetary Loss
$720
 

The whole time I've had Time warner cable, I've had a very bad connection. I've contacted them countless times. Every single time, I've had to escalate it up to a higher level in the company. Each person I've gone to, couldn't help me. I've been paying almost 60 dollars a month just for a service that constantly disconnects, or "lags"!. I play a lot of games online, that require a lot of packet transfers, which timewarner cable doesn't have".

I've also called them, I'm on the phone right now, waiting..
I've waited for 40 minutes". My last phone call, I waited 50 minutes?. Just for nothing!. No one picked up;.

I got frustrated, and hung up".

Bad customer service. 30eff8b

 
 
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yazzi yazzi
Jan 25  from Rochester, New York
I have to agree,horrible connection speeds,tv goes down more than satellite providers and telephone service is awful,all for just under $330/month
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