• show-popup
  • Signup
Follow us:
 
Shares 0

TigerDirect - Worst customer servive in the world+ defective electronics!!!!!

CompanyTigerDirect
Product / Servicecompaq
Location Portland, Oregon
Category Computers
Views5
 

I hope your run out of busness very soon!!! I just purchased a laptop from tigerdirect. I payed for second day air, the laptop got here a week later and the touchpad busted!!
Called the 800 number three times. the first, I was swiftly routed to HP customer service. the second to UPS and the third got this *** who kept yelling in my ear. turns out, i can send it back for a "full" refund 3weeks from the date of purchase only if I drive it to the ups store.Here I am an hour later and frustrated as ***!!!
I will never buy ANYTHING from this crappy company ever again!!!

crappy reviews here we come!! 304ad5f

 
 
Keep the topic of messages relevant to the subject.
Personal attacks will be deleted.
No Links or Scripts.
Hide my location
Hide comments (3) 
Showing 3 of 3 comments
kambroz kambroz
Apr 21, 2012 
I totally agree with you. I am a 100%, retired, Navy veteran of 22 years. I purchased two barebones system in early March of 2011. One system works great, however the other has been broken on three occasions.
First the MB went out. I returned it to the manufacturer and was sent another MB. Two months later, the processor died. I did due diligence and sent it to the manufacturer and had it replaced. Please remember the time involved in sending in the part, them testing the part and return shipping. Ugh.
Last night the system died. I can't even load the OS. I called TD.com and they quoted their return policy numerous times about it being exchanged within 30 days.

To me, this machine is a "lemon"! TD kept reciting their return policy. One would think a company as big as TD would recognize this and react accordingly. I've had a lot of downtime because of the defective parts of this machine and now a third time in 13 months! As a disabled Veteran, I don't get out much and spend a lot of my time on my computer. I guess TD just doesn't care about it's customers or it would do "the right thing".
Reply
dastev2797 dastev2797
Nov 07, 2011 
Its amazing how customer service at TD responds to our complaints here, however, they fail to respond on their 800 number. Don't ever buy anything from this "BS" company!
Reply
Tiger Direct Customer Service Tiger Direct Customer Service
Oct 18, 2011 
Dear customer, we sincerely apologize for the inconvenience you had to endure during this transaction. We want to assist you in this issue, unfortunately your post does not give us enough information to look out for your details from our records. Plz send us your order no. to comments@syx.com so that we can look to resolve this matter at the earliest. Regards, TD Customer Service
Reply
To the Top

Read next TigerDirect complaint

Tiger Direct is a ripoff dont buy their computers

I purchased an ACER desktop computer June 2011 from Tiger Direct. The computer has not worked since...

Select Reason




 
Send Report Cancel

Thank you!

We will review your report
You were reading a complaint about TigerDirect.
Filing a new complaint about
The same company Another company

Report a bug

 
Help us help you!
We are trying to be better!

We need your email address to contact you if we need more bug information. Please provide a valid email address. We do not add this email address to any kind of mailing list or post it on the web

A one-line description of the bug

What were you trying to accomplish and what is the result?

Any errors or messages you may have received

Cancel
 
Report a bug

Thank you!

We will review your report