I talked to a representative through live chat, asking them if it would be possible to get my dress before the 24th of May, around two weeks before and purchasing expedited shipping, and I was told that I would get it in time. I went ahead and made the purchase, along with buying the $30 for expedited shipping. I checked three days later to see if it had been shipped, and it...

• tidebuy
• Prom
• live chat

If anyone's ever considered buying from an international reseller called "Tidebuy", I warn you to avoid this company. There's no customer service and the web site is really fishy (erratic reloads, timers, and questionable in nature and grammar). I bought a dress from them, thinking the reviews were positive and legitimate. Everyone had something nice to say. When I received the dress, it was not...

• tidebuy
• reseller
• online

My daughter used my credit card to order a dress for her senior prom Tidebuy.com. I spent about $120 on what looked like a beautiful dress. Her prom is in three days. We have not received the dress. When I called Beijing no less, they were very flippant and told me that it was being tailored to fit my daughter. We ordered a size 6 and did not ask for any alterations. They do not give...

• senior prom

I ordered a dress for the Mother of the Bride....Lovely in the picture but when it was received it was like a suit of armour. Colour was to be chocolate brown, showed up purple. The lining was puckered and tacked to the dress making it unable to close the nylon zipper. Zipper was to small for the dress. Lining showed outside the dress at shoulders. Length was...

• nylon zipper
• ankle length

We ordered a prom dress from Tidebuy. Not only was it grossly oversized, the zipper did not function. It was sewn in such a way that it could not be zipped up all the way. Clearly, it has never been checked out before it was shipped to us. We contacted them, and they utterly refused to make it right. The only thing they offered was a "discount" on future purchases. No way I am going to...

• Trousers
• Customer service
• Button

I ordered a bedding set from tidebuy 2 weeks ago and they claim its still being made. I asked to cancel it and they claim its being made and i have to wait or take a 10 dollar refund! are they nuts i just payed $115.00. thank god i used pay-pal to pay and i opened a dispute with them. please dont buy here it is a china based store. I wish I would...

• Debut albums
• My Chemical Romance
• Nomenclature of Territorial Units for Statistics

I ordered 3 dresses 4 months ago. Have never received anything but lies from this company!!! I want my money returned...I contacted Tidebuy over and over they kept telling me order was being processed. Finally sent email stating dresses were shipped. After 2 weeks sent email wondering where my clothes were. Have not heard anything for 3 weeks now.I don't...

• 2008 singles
• China
• Trousers

The dress has not been made to the correct size, the material of the dress at the neck has been frayed and the net material has unstitched from the bust. The hem of the satin lining is uneven and not neat, overall the standard of the dress is unacceptable for the price of the dress. It was meant to be my prom dress and they better fix it up, and I've read...

• 2008 singles
• Evening gown

Never Buy a prom dress from this business. There costumer service is horrible. I ordered a dress for my daughter, once we received the dress, the beading was not the same as the picture. I sent a picture of the dress from the website and a picture of the dress I received. Not even close. They offered me $10 refund. Yes $10 refund and keep telling me the...

• Internet
• E-mail
• E-mail address

I purchase a prom dress for my daughter to wear to prom the dress arrived on the 22 March 2013 I contact Tidebuy customer service through email the same day to request return information because the dress was the wrong size they cut all the tags out so the size was not present for us to see. The dress did not have any sign of new tags and the dress was not in any plastic it was sent in a...

• United States
• E-mail
• Customer service