I am writing to express my dissatisfaction with the customer service that I continuously receive from Terminix. From my personal experiences Terminix is extremely unprofessional in regards to keeping their appointments during the scheduled time.I received a post card in the mail informing me that my annual termite inspection was scheduled for April 22, 2013 between 10am-12pm; therefore, I took...

• American films
• Technician

Property covered by terminix since 1978. I inherited service by purchasing house in 2004 (8.5 yrs. ago). 3 years ago, front of house fell onto foundation due to termite damage which ate 40 ft. of wooden sill plates. Regional mgr. inspected, said Terminix was responsible for only 20% of damage??? Subsequent inspections by State of Arkansas, plus my finding current inspection report stating "No...

• U.S. state
• Arkansas
• Contract law

Last spring we hired Terminix in Hendersonville,NC to help us with our carpenter bee infestation. We paid upfront the total cost of about $700.00 to have them treat the exterior of the log cabin and fill the hole in which the bees burrowed into the cabin. The service guy came out 3 times and washed down the exterior walls but never came back to fill the holes that...

• Apidae
• Apocrita
• American films

Why in the world are the networks allowing those disgusting and nauseous commercials for Terminix back on the air? I would think that the major networks would not want their viewers to have to tolerate them while watching their network. I would never use this company because of those commercials and every time one is shown I change the channel. Hopefully...

I noticed right away we might have a rodent problem. Most likely from a nearby lot having contruction done.It was late at night when it hit me that yes, something was in the house. I went online to search companies and fill out some of the response forms. Terminix was the first to respond and I was over and over assured that the problem would be fixed and removed and oh I had not a thing to...

• American films
• Ton
• Late at Night

Inspector: hustled me and acted like I owed him, didn't know his products, said he looked for openings in the attic but didn't, signed me up for a service and then I never heard from him again. Inspector does not talk with technician and he does not report to home office. Technician: Won't look for opening in attic because that's the inspector job, won't come back to check...

• Home Office
• pest control company
• measly traps

Paid Terminix to spray for fungus underneath our house. We were required to pay Terminix in full before they would come out and spray. Since then we have received numerous bills for the job even though we have already paid for the service. Each time we received a bill we telephoned the Terminix company and they stated that they would rectify the billing. Today we received notice that we were...

• Terminix company
• numerous bills
• costumer service

I call to report a pest control problem today. No 1 even bother showing up. I got an estimate of 1 o'clock to 3 o'clock instead I got a phone call telling me that my pest control problem would cost over 1400 dollars for a small 2 bedroom apartment is that fair or they scam artists. My landlord won't do anything else about the problem...

• pest control problem
• big scam rip
• clock instead

Terminix took 1 1/2 years to respond to a June 2011 concern to come out and make sure there were no remaining termites in my attic. Therefore I refused to pay the balance of $1200.00 until they completed their service. There were emails and phone calls between me and Terminix but they never came out as promised. In short, once I received a court date for small claims court the Judge issued a...

• Small claims court
• Poor customer service
• phone calls

Very deceitful, as a former employee I saw first hand how Terminix makes their money. I was being trained and the trainer lied to a homeowner about having bed bugs. The trainer came up from the basement stating he found bed bugs? there were no sightings anywhere else in the home. The homeowner just got back from dialysis and already had both...

• bed bugs
• branch manager