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Sylvan Learning Center - Lied about services and kept charging me for services not rendered on top of late charges

  • by   Dec 11, 2012
  • Review #: 366433
CompanySylvan Learning Center
Location Arlington, Texas
Category Tutoring
Views455
 

Met with this lady in the Toms River Sylvan Learning Center who tells me their services were guaranteed.My daughter would love math and have the same tutors everytime she went and that there was a 3 to 2 ratio per tutor.


Within a month my daughter saw 6 different people, she hated math and was doing worse in school. I called the office and left messages with no response. When i told them she was no longer going they said nothing.

But a couple months later i get a bill with late charges from times that she was never there.When i call to talk to someon, I get no response back but instead get a letter from their lawyers in Lakewood, NJ. 30621d7

 
 
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Sherri Sherri
Dec 21, 2012 
Have you reread their absence policy? Could the absences for which you are charged be unexcused? Sylvan teachers are not full-time and are scheduled as needed.
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