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Super Jeweler is a leading online jewellery retailer that offering a wide selection of earrings, rings, pendants, bracelets, wedding jewellery, matching wedding bands and more. It was established in 1...999. There are collections both for men and women. Clients are offered a wide range of 20 different gemstones as well as a huge selection of diamond and fine gemstone jewelry like sapphire jewelry, white gold and yellow gold jewelry, genuine diamond solitaire rings and tungsten wedding bands etc. Specialized tools allow choosing among different sizes, styles, types and prices. The company constantly offers free shipping on its products throughout the mainland United States and to military addresses. Orders places online take 3 to 5 days to arrive. Super Jeweler also offers a 30 day money back guarantee. Show more
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Hello, Ordered my items from Super jeweler . com on 11/26/13, Plenty of time to receive and re ship the items for Christmas. I am now being told the items MAY ship on 12/16/13 because Super jeweler is "behind" in shipping due to holiday rush. Really? Never again. I ordered products which were shipped from CHINA of of Ebay and have had those items for three days! Rethink. Don't believe the...
I recently purchased a mens Sapphire ring, when it arrived it was scratched and the gem was so badly mounted the ring could not be worn. When I contacted the sales Team Scott and Alexandra they advised me that the ring had been discounted because they were aware that it did not fit the mount!!! Oh my god why would you send out goods which you already know are faulty, and not tell the purchaser...
what is everyones problem, i have bought from them a bunch, some things i do not like, big deal a few bucks to return, beats driving to the store at $4/gallon gas. i buy online all the time, never from a store that will not allow a return, i know that it takes time to get in transit. i get so tired of people complaining about all companies when so much is out of there hands. really, too much...
I checked out a lot of superjeweler reviews before i bought a pair of 1 1/2 carat diamond stud earrings. But my friend bought a necklace from superjeweler.com and said they got an amazing deal, so i decided to go for it. The order process was easy and fine. I called customer service to find out when my order would ship and they gave me a straight answer, so I was happy. The earrings are great,...
Two lots of tracking numbers in emails to a DHL GlobalMail link - but no way of tracking. DHL have not colelcted anything from this company! Have tried contacting Superjewelers - who apologies and say to wait a few more days they may appear on the DHL systems! Rings have been re-made and despatched again - DHL do not recognise the tracking numbers again. Is this a scam?! Has this happened to...
I ordered a pendant advertised as Murano glass, and, guess what, it is cheap *** that says Made in China. It is cheap plastic and glass, like made in kindergarten. It has nothing to do with Murano glass. btw, Murano is in Italy. If you want to return it, you need to pay for postage, insured and with tracking number, and wait for them to decide whether they replace the product or refund. if I pay...
I purchased a diamond bracelet which was advertised as 14ct white gold and 4ct total diamond weight. The shipping was supposed to be free. When I received the item, I found the clasp was faulty. I was asked to return for a free replacement. In the meantime I received a bill from Fedex of £178 ($260) to pay for handling, duty and taxes. I contacted Superjeweler customer service and was told that...
I BOUGHT A DIAMOND BRACELET FOR CHRISTMAS, THAT WAS SUGGESTED BY BRADSDEALS. THE DIAMONDS WERE POOR IN QUALITY, BIG BLACK SPOTS AND LITTLE SHINE. I RETURNED IT IN PLENTY OF TIME, ONLY TO BE DENIED A REFUND FOR HAVING ALTERED THE BRACELET WITH A SAFTY CHAIN (A SAFTY CHAIN WHICH WAS ON THE BRACELET WHEN I OPENED THE BOX). CUSTOMER SERVICE, OF COURSE, WAS NO HELP, AND I WAS NOT ALLOWED TO SPEAK...
I placed an order on December 12 for two wedding bands. I discussed online with sales and both items were listed as shipping in one day. My credit card was charged December 12. On December 17 I could see no shipping confirmation so I contacted Superjeweler via email. On December 18 I was told that there had been a delay and that they would gladly upgrades my shipping so that I would receive...
My wife's birthday along with Mothers Day is approaching so I decided to get her some jewelry, after searching online for various jewelers I stumbled onto Super Jewelers, they had a huge selection of things to choose and the prices were affordable but something about the website didn't sit well with me. The best best way to describe this website is kind of like the feeling of walking into...
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