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Model # L_GZ238PST-11G, put together first of April and noticed in late Sept that four attaching points of canopy had worn through causing sag in main canopy.. Believe that these corners should have been reinforced in manufacturing.9 where point "D" attaches to points A 1-2-3 and 4. as per included diagram. This means only5 or 6 months pof use and large canopy will probably not last. much...
WE ARE USING THE GAZEBO AS A COVERING FOR OUR WOODEN DECK. WHEN IT RAINS WATER COMES IN THE BRASS HOLES AND FLOODS OUR DECK AND OUR CUSHIONS (I REALIZE THE HOLES ARE FOR POLES HOWEVER WE DO NOT HAVE POLES.) WE WOULD REALLY LIKE TO ENJOY OUR GAZEBO WHEN IT IS RAINING THAT IS WHY WE PUT IT ON OUR DECK. WE WOULD LIKE TO KNOW IF ANYTHING CAN BE DONE TO SOLVE THIS SITUATION. WHENEVER WE PUT IT UP WE...
i bought mine for $150 at menards ,set it up just as the instructions told me and 24 hr's later it was snapped laying on it's side and now from the bars snapping i have rip's in my cloth..what a rip off,but they got there money thats all they care about. there just lucky that my grand kids or anybody wasn't in it at that time....DO NOT PURCHES FROM THIS COMPANY is what im telling people every...
I see people complaining about their gazebo lasting only a year or 18 months and I don't get it. We put ours up last Sunday and two days later there was a mild thunderstorm and it did not just break it - it destroyed it! Two metal beams were snapped cleanly in half, the plastic corner connectors actually sheared. I e-mailed their support line and the response was a very clear and obvious...
I have had my gazebo for 13 months 8 months all the canvas was stored inside. when I went to put it up the following summer the stitching, the zippers ,and the canvas began to come apart. after only 5 months of use. I would never purchase their products again. not only that when I emailed them I got nowhere that company was not willing to help at all. shame on them I spent over $700.00. I will be...
I bought a gazebo 2 years ago from BJ's and loved it as it provided shade in a very sunny backyard. Unfortunately the sun took its toll on the canvas and it ripped during spring re-assembly. I had no qualms ordering a replacement and searched the Sunjoy website by model number for the correct style. No match was found so I naively ordered what looked to be a match from the pictures. Huge...
The workmanship on the garden scape gazebo is of very poor quality, I bought a gazebo at Target a year ago,style # l-GZ071-pst-3.well so far 3 welds have broken on the framing causing the wind to tear the canopy cover,This has caused me to buy 2 new canopy covers plus pay to have the frame welded where they broke.So buyer beware when you buy Gazebo... As a tip you could tie down the cover with a...
I have there gazebo that sells for about $1500.00. the directions are very bad not enough detail. I have called them many times, emailed them many times, emailed Sams Club called sams club. No one cares. They have the money and that is the end of it for them. The person that I did talked to at Sunjoy told me he did not get paid to fix my problem, like it was not his job and he is the only one I...
To whom it may concern, but to be honest with you after dealing with you company I get the impression it wont concern anyone! On 3/2/13 me and my wife purchased your Chateau 9pc dining set-table from Sam's Club in Bristol Va. We certainly didn't purchase it because it was the cheapest, in fact it was by far the most expensive set we had shopped, we purchased it because it seemed on the...
I bought a cannopy and had a broken netting zipper. I Emailed the company and was told to send pictures an copy of sales receipt, which I did. They asked for my address to send the replacement item. It's been 4 weeks and I haven't received anything yet. I ende up calling the company and was told that it hadn't been shipped. The representative said that she woul be emailing the home office...
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