After 18 months of ortho appointments, I do not recommend Smilecare in Concord, CA .Even though I had an appointment card; E-v-e-r--y single time I went in they were running late.
They called for me 45 minutes after my scheduled appointment time. If you do use them, I suggest if you have a 3:00 appointment, show up at 2:15 and sign in your name, only then you M-i-g-h-t actually get your appointment on time. Even when I was waiting in the waiting room people were sitting on the (dirty) floor because there were not enough chairs, there are no magazines to read, they did have a TV blasting. All the people waiting had annoyed looks on their faces.
I have seen several people just leave.I should have been one of them.