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Sirius Satellite Radio is an American public company. It was founded in the United States. Its satellite services were launched in 2001. Sirius Satellite Radio specializes in broadcasting. Sirius Sate...llite Radio is a satellite radio service that operates all over the United States and Canada. The company offers pay-for-service radio that includes a number of music channels, news, sports, talk and entertainment channels and weather channels. Besides, the company offers a wide range of different satellite radios and accessories. In 2007 XM Satellite Radio merged with Sirius Satellite Radio to become the only one satellite network in the USA and Canada. Show more
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I used the number provided on their website to cancel. It gave several automated options - press #3 to cancel or say cancel. I said cancel and automated voice said it didn't understand, I pressed 3 - still automated voice didn't understand my choice - I even tried pressing 0. Finally, I am screaming CANCEL (while at work) and voice said it couldn't understand me and goodbye. Thankfully, I had...
We both have factory installed radios in our cars - mine was perfectly fine - until one day it didn't work - we would call and they would "refresh" the signal and miraculously it would work for another day or so. Next round of no service - again - called - and a few more rounds of the same thing. Finally, we cancelled my service because we were sick of not having a reliable service. Couple of...
Too many gimmicks, 6 months for 25.00 is ok. But try and cancel, !,, run around on phone, hang ups! This company is run like a bunch of kids. How about a simple on line account where i can start and stop service at my convenience? Too much to ask? Im done. I know a lot of people with same feeling toward this company. Would be a nice service if you didn't have to deal with a bunch of non speaking...
If you like to meet and interact with exotic call center employees, this is a "rare" opportunity. While I was billed for 13 dollars in december, I was told that I owed 188 dollars. They apparently don't consolidate bills as they sent a phantom bill I never received. The call center employee ( Ken 254 RBH ) had no explanation for this and only after interrogation revealed that his name was not...
I just sent this letter to their board of directors outlining my issues: I am not the type of person to complain about a company to the directors, but I am so mad and upset with your company that I felt compelled to do so. I have never been treated so unprofessionally by a company in my entire 31 years on this earth. I have had money taken from my account by your company that they were not...
In August 2011 I received a statement from SirusXM with a 3 year period for services for $388.69 on my 2010 Hyundai Santa Fe. I contacted the Call Listener Care number and sent a check for $386.69 for 3 year service 07/11 to 07/14. In Dec 2013 I called because the service was not working on the 2010 Santa Fe. I talked to the manager because I could not understand the rep and he said a female...
Per admitted company protocol, I was automatically charged the "current rate" of $97 to my credit card without receiving any notification or invoice. I called, and agreed upon $25 for 6 months. I agreed so long as I was changed no more than $25. I was instead charged $38.81. I called Sirius after discovering the overcharge and was given a cruddy excuse that I didn't call to make changes to my...
My husband purchased me a Lifetime Subscription for my 2010 Toyota Prius. Starting somewhere in early 2013 the reception was horrible. (For absolutely no reason at all I would lose the signal. Now I understand if I am under a bridge, sure it happens, but when it’s a beautiful day and I’m out in the open there is no logical reason for this.) So I asked my Toyota dealer to look at it thinking...
As the title say I am a current employee with sirius xm. We are located in Davenport, Iowa. First off let me say I have tried to get ahold of corporate with no luck (and i work for the company). I decided to write a review because the issues will be address one way or another. First let me say our management is beyond pissed poor! We have melissa she's known as cookie..if she's not drunk at work...
I purchased a new Ford Fusion. As part of the car package I was supposed to receive 6 months free service. It lasted a little over 3 months before I lost service. I contacted their customer no-service line and was told I could re-activate for $9.99. I informed them I just wanted them to honor the 6 month comitment as I was having serious questions about the quality of their service and all I go...
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