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Simple Mobile is a California based GSM provider offering 3G coverage to nearly 130 US cities. The company's communication services feature unlimited calls, unlimited 411, social networks, unlimit...ed US/global text messages, mobile web, email, voice mail, caller ID and call waiting. Simple Mobile also provides its customers with access to all toll free numbers in the USA. Simple Mobile provides different monthly unlimited plans that cost from a 40 to 60 a month. Service of wireless transfer begins with the moment of activation and proceeds within approximately 30 days from the moment of activation. One can see the complete list of phones and plans at the Simple Mobile's website. With Simple Mobile Internet connection does not require a PC, just a mobile device, enabling Facebook', MySpace, YouTube, Flickr, etc. Show more
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I called to pay a bill was quoted $44.22 there was an error message on card,called my bank they cleared it.Called again was quoted $44.48,I advised that the bank already cleared for $44.48,called again was told that simple mobile had the bank confirmation,was transferred somewhere else,was told they had nothing,I was not happy by then.Ran the information through you automated system gave credit...
Yesterday we had paid our regular monthly connection fee of $40 via their telephone payment system. As soon as I made the payment, I got a recording telling me that there was a problem. I called my bank and saw that they had withdrawn $80 from my account and my phone was NOT connected. I have tried contacting customer service multiple times, and they are the most ignorant, clueless people I have...
Accidentally bought $25 data plan thinking it included unlimited talk and text (my fault I guess). Contacted customer service. No *** *** help at all. Incompetent and foreign, they ended up just hanging up on me. So I thought alright *** you guys and I just bought the 15 day unlimited talk and text plan for another $25. One day later, and my data plan is not working at all...
My phone service was cut off and I assumed b/c of the poor cheap network, the network in the area was just down or something. After 3 days of waiting, I finally called customer service and they could not even find my number in the system. I had to give them my SIM for them to find me and see that i was deactivated and someone had requested to transfer my phone number and was approved by them!...
I've had a issue with calling long distance EVERY MONTH even though I pay for the service. When calling the "so called costumer service department" they are sitting somewhere in India and will just transfers between themselves, and make you repeat the problem, most of them do not even understand plain english and no matter what you say , they repeat the same thing. They are all a bunch of...
When you send the email to support, this is where the response comes from: I am inudating every email and person found in the source code...these are the culprits of *** on all of us without concern IP Whois Information For 18.104.22.168 NetRange: 22.214.171.124 - 126.96.36.199 CIDR: 188.8.131.52/20 OriginAS: AS30209 NetName: GSI- NetHandle: NET-64-57-208-0-1 Parent: NET-64-0-0-0-0 NetType: Direct...
I have the same issues that everyone else has with simple mobile. The worst service in the world, the customer service people speak broken english if even that, say the same *** over and over, transfer you to each other and pretend to transfer you to someone who knows what the *** they are doing....nothing gets resolved or fixed...I will report them to the FCC and BBB over and over until someone...
I am a Simple Mobile customer. I have not had service with them in over a month, so my SIm was de-activated. I called them and they told me that I could re-activate it over the internet, and pay the monthly fee of $43 for my service plan, and it would be back on immediately. It was not. I have called and called and called all day yesterday and today, and still cannot get a straight answer as...
If you go to SImple Mobile website you can found a blinking ad about new amount of 4G-speed data for 3 plans: $40, $50 and $60 But do NOT trust! In reality it is not true!!! Last month I had $40 plan and decided to try more 4g data speed because of the ad (it says 5 Gb at 4G speed). So I paid $60 and at my Account page I have found 4 Gb 4G-speed mention only. Than I wrote a message to...
I over used my data on the $65 plan. My speeds were lowered to what they call 3G experience ie 256kbps. But after a while I noticed that I was lowered further to 2g which is essentially 0~1kpbs!! However I though that upon Reup I would get my speeds back up. That did not happen!! my speeds were throttled and even though I could see 3G on my phone the experience was terrible! I called 5 times with...
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