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Sherwin Williams - Bad Paint (Emerald)

  • by   Jan 19
  • Review #: 376373
CompanySherwin Williams
Category Construction
Views271
Monetary Loss
$60
 

I bought several gallons of Sherwin Williams most expensive and supposidly best paint (over $60 a gallon). It was called "Emerald" and have had the worst experience I have ever had with paint. I had to put on three to get it to an acceptable sheen. This paint does not dry with a consistent sheen, it leaves obvious roller marks!. They said it was because it was a dark color (dark green, retreat), but I've used other dark colors of far cheaper paint and did not have any problems".

While they where a little helpful, they said it was my roller and gave me a new roller cover?. I used it and put it on heavier and with the 3rd coat it was better/. I still had another wall and not enough paint for a 3rd coat and I asked for another quart to try to make it right:. They agreed but said "this is the last thing they can do, this has to end somewhere"

It has ended, I just won't buy Sherwin Williams products again:. Consumer Reports rates thier paint ( $60/gal) near the and Behr's Ultra plus ($33/gal) as the 2nd best satin interior paint:. I should thank them, since they probably saved me a lot of money as I am repainting most of the rooms in my house this winter;.

Good by Sherwin Williams. 311c6db

 
 
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Anonymous Anonymous
Apr 17 
You guys might need to learn how to paint...I used SW's Cashmere for the longest time, and occasionally Duration for areas that needed more wash-ability ie bathrooms, kitchens. I have now replaced Cashmere with the Emerald. Both products are as thick as need be and go on super smooth, I have never had any problems with either product. I have used Aura before and it's not any better, plus unless you know someone at Ben Moore, you will always pay the list price....at least SW does 30% sale around once a month with the 40% off once every few months.
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Also agree with pissed Also agree with pissed
Apr 11 
I painted all of the rooms in my house in the last two months. I used SW Duration and Emerald. I also used BM Aura and Pro Spec. In order of what I would use again, Aura, Pro Spec, Duration and Emerald. After using BM, I find all of SW paints to be very thin, but the Emerald was not only thin, it left roller marks and brush strokes than none of the other paints left. Very frustrating for such a high priced paint.
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Agree with pissed! Agree with pissed!
Mar 02 
Had same dreadful experience w/ SW Emerald paint in July 2012. Used their best primer(tinted to match) on new dry wall (cleaned 1st). Horrible uneven, roller tracks. Tried 2nd & 3rd coats w/ brush , same horrible result. Eventually tried sanding it off, impossible to smooth out. Oddly enough it easily gouges thru paint down to dry wall if bumped w/ fingernail.
SW sales guy asked if I used special roller when applying it...1st I'd heard of that. He will be out next week to decide how they will fix this @ their expense! :(
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pro painter pro painter
Feb 02  from Gig Harbor, Washington
first off let me say, sorry that you feet this way. Now for the truth first off if you read on the can you can only get 350 to 400 square feet out of the can so you said you were trying to do 600sqf? not going to happen not with any paint even the paint that comes from the orange box store that says paint and primer in one. on that can it says 400sqf. so to me you watered the paint down or cut the paint to cheapen the cost to you so you make more profit. second you said you bought sevral gallons of this paint but only lost 60 dollars that is the second BS flag. and you mention that it drys with a uneven sheen and you can see roller marks. That is a mark of a person that has cut the paint to thin it out. So you changed the property of the paint. I have used this product. I have painted over 3,230 square feet with this product and it is great stuff.
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