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Sears Auto Center is a broadline retailer with specialty retail stores in the USA and Canada. The company provides drive in service, walk-ins or appointments and more. Sears Auto Center has a wide ass...ortment of tires, batteries and chargers, exterior accessories, interior accessories, under car and hood, outdoor shelters, electrical systems and much more. The company offers products from such famous brand as Michelin, BF Goodrich, DieHard, Craftsman, Goodyear, Bridgestone, Falken etc. The Center has more 850 locations nationwide to service. The company provides its clients with services like oil changes, alignment, brake, Diehard batteries. It also carries automotive products such as performance suspensions, custom wheels, navigation systems and other car electronics. Show more
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On Saturday, 11-24-12, I took my 2002 Lexus to Sears Auto Center in Matteson, IL for a new Die Hard Battery and since I was there, I also got an Oil Change. Later that evening I noticed oil leaking from the front end where the oil change work was done. I took it back to Sears on Monday morning, 11-26-12 and they put in a new filter, stating that this was the cause of the oil leak. When I...
I purchased 4 cooper tires online a couple of weeks ago because they had a $100 gift card with the purchase of 4 cooper tires. A guy called me to confirm the next morning and said I could bring my car in anytime. As my car was on the lift and my tires were being installed, I received a notice that my order had been canceled. The tires were put on and I was charged, but I did not receive my...
Fifty years of doing business w sears and never been charged for a battery check. UNTIL NOW!!!!! $19.95 on a diehard battery. A sears battery under warranty. It wasn't holding a charge. They. Said not bad and slapped a charge of $19.95 on me. No mention of charges up front. They tried to get me to buy new shocks, an alignment also without saying what they would cost, UNTIL I ASKED. Battery...
If you have been harmed by Sears and frustrated by their insincere intention to stand by their products and service...join the class action suit coming together now! Respond to the email below! THERE IS POWER IN NUMBERS AND YOUR MONEY AND WORDS COUNT! I have been a loyal Sears customer for years--no more! I will never return to Sears. I have read all these posts from customers all over the...
I have been a loyal Sears customer for years--no more! I will never return to Sears. I have read all these posts from customers all over the country having like problems with the Sears Auto Service centers; with Sedgewick the insurance carrier for Sears and with corporate customer service---it disgusts me. Whats worse is Sears total disregard for the trouble and unnecessary expense caused to its...
I used the sears tire selector to pick out new tires, it is good site. Printed the comparison sheet with three top rated tires from consumer reports. I took it to the Sears Auto store. They did not have one tire, could not install another on my car, but said they said that they had the third, the top rated from consumer reports. Super got installed drove home and discovered after $800 they...
i had an issue with sears corporate customer service i emailed w bruce johnston. firstname.lastname@example.org from sears. the excutive customer service agent was a tool. Her name was candice and she makes promises she cant keep and sides with the store. Also dont tryto even act like your giving her any attitude and she will try to get a ceace and disist order cause she a fragile baby tha needed to through...
I got an oil change and two days later there was no automatic transmission fluid in the car I expected them to check the fluid I had a 18 point inspection I hope this is not the way sears does business this could have cost me a new transmission I hope you can look into this situation also your inside worker did not know how to put my points on my kmart card more training could be asked about I...
My husband bought a craftsman battery powered *** eater last year with a 3 year warrenty covering the whole unit through Sears. It needed replacement blades (no blades availabe when unit was purchased although he was told they would be stocking them next year for sure) they told us no can do on replacement blades, none in stock unit discontinued. Manager was rude. We had to send parts back to...
I bought a set of 80 K Michelin tires, one failed at 51 K and Sears basically told me to pound sand. They inferred it must have been MY fault! -even though my alignment was good and I rotated the tires and wear was even and there was NO puncture! Michelin goes with what the seller says so their warrantys are also WORTHLESS. It's amazing what BS artists Sears people are. They can come up...
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