My Daughter called the other day about the FACT she can "NO LONGER" conduct FOOD Collections for the Food Bank at Safeway! She verified this NEW Policy with Corporate! Now today I went to use my $.10 Gallon Discount,for my Diesel Truck, earned last week. Last month we claimed $.70. Was I surprised when the Price per Gallon didn't change! THEY have added a $.10 Gallon surcharge if you...

• Gallon surcharge
• new policy
• Diesel Truck

Tired of standing in line because no checkers. Happens all the time. I live in Junction City OR. and because safeway is the only store in town, we have to wait in line to get checked through. I'm sick of safeway Will not shop there anymore even if I have to drive 15 miles to Eugene. It will be worth it. Safeway SUCKS' Mike Bridge...

• Safeway SUCKS
• Mike Bridge

On 4/25/13 I shopped at the Pinehurst Safeway in Seattle. At checkout I presented 2 manufacturer's coupons for redemption. After the checker scanned the coupons, he gave them back to me & said that I couldn't use them because they were "too early". The coupons were not expired - expiration dates were 5/26/13 and 5/31/13. He couldn't explain...

• Safeway customer service
• Pinehurst Safeway
• expiration dates

Stopped in at 5:30 pm after working all day and the only registers open are the 4 self-check and 2 express lanes. I got in the 15 item limit with about 20 items and the SUPERVISOR CALLED ME ON IT in front of both lines of people! I told him it was either fudge on the item limit or bag my own groceries because he didn't have any regular lanes open. He looked away and...

• Poor management skills

hello, i live in ohio but frequently visit virginia. i usuaay shop at safeway in alexandria. for the most part two stores seem ok but the store on richmond highway , phone number 703340 1033, is a bad experience most every time. they seem to be understaffed and no matter when i go there a long line awaits me. today two lanes were open. the express lane guy named eddie...

• Virginia
• Interstate Highway System
• Road infrastructure

Went to buy some meat.I found the 90/10 hamburger on sale with a BIG yellow sign that read "Buy one get one free".Picked up two packages,waited in line forever,asked about the price to confirm,and was told "not two for one,but your getting a good price anyway".The only reason I bought 6 lbs. of hamburger,(I live alone),is because the price was so good,or so I thought!Instead of...

It is beyond belief that a company like this that uses some of the most advanced IT online (just for U, etc.) will not accept email customer complaints. In fact, if you do happen to find an email address, they will simply ignore you. They simply don't care, its not important enough to hear their customers concerns. If you want to try your luck without interminable hold times...

• E-mail
• E-mail address

I submitted an online order to Safeway. They entered the wrong zip code when processing my credit card. I pointed out this error and was told that everything was fine and that my groceries would be delivered as planned. Flash forward to seven hours later - no groceries in spite of the one hour delivery window. Poor customer service. I have been put on hold while...

• Customer service

I believe the gun buy back program to be a very poorly conceived idea. Gun crime and theft can now be easily covered up and rewarded by turning in stolen guns with " no questions asked " How *** is this . I will not shop at another Safeway store ever. Gun " control " helps organized crime and criminals not the law abiding. Gun free zones are only defense free zones . Shame...

• Theft
• Crime
• Criminal justice

I believe the gun buy back program to be a very poorly conceived idea. Gun crime and theft can now be easily covered up and rewarded by turning in stolen guns with " no questions asked " How *** is this . I will not shop at another Safeway store ever. Gun " control " helps organized crime and criminals not the law abiding. Gun free zones are only defense...

• Theft
• Crime
• Criminal justice