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Safelite Auto Glass is an American company. Safelite Auto Glass is a wholly owned subsidiary. The company is a member of the Berlon US family of companies. Safelite Auto Glas was founded in 1947 in Wi...chita, Kansas. At the present time Safelite Auto Glass is considered to be one of the leading auto glass providers in the country. The company provides a number of quality auto repair and replacement solutions. Safelite Auto Glass offers twenty-four hours instant scheduling, in-shop and mobile service, quality materials and so much more. In addition, Safelite Auto Glass offers a number of different payment options. Show more
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In 2009 a rock flew up and chipped the windshield on my Nissan Titan. That same day I called Safelite and had them repair the windshield. The repaired chipped area was still visible but below my line of sight, so I was satisfied. This was a cash job with no insurance involved. At $135 for the repair I thought this was expensive so I asked how much a replacement would be; the answer, around...
I had my back window replaced when it was broken. The next time I turned on the back wiper the window shattered. I called them as soon as it happened I called. Safe lite says that there is no way to know what caused it. Do most windows shatter when you use a windshield wiper? They will not do anything unless I pay them for another window. Why would I pay them again? This really seems like a...
I have Geico insurance who said they use SAFELITE, well first off, they were suppose to come 7-12.. No call.. No show.. Nothing! Then when I called they said ohhhhhh we came out and you have to make another appointment because u need a whole windshield.. WTF? Duhhhh!!! Then I told them to come back out today after inconveniencing me to take a 40$ cab rode to school.. They agreed claimed they...
You guys are the worst company ever and i will not go back to you ever and ever again if it is the last thing i will ever do.You people cant do things right at all.You dont put windshields in right and than it leaks and cracks and also you dont care if it was customers car.I had my windshields replace 7times before you did it right.Who ever trained them they dont do it right and it gets missed...
I had a scheduled appointment for Thursday January 23rd, 2014 from approximately 8:00 a.m.-12:00 p.m. The person who was supposed to come didn't show up. I waited and waited, then a few hours later I called to check the coordinates to my address to see if they were clear and to ultimately see what the problem was. I talked to a female and she stated that things come up and I should understand....
Jan 22 Referred to safe lite by insurance co walked into safe light in Chesapeake va the lady at the windo asked if I had an apt. Told her no just wanted to get a quote on a chip repair. She said said she was buddy but to have seat and some one would be with me. Not 2 min later she had her coat and lunch in her hand and walk right by me smiled and walked out. I was the only in the waiting room 25...
Apparently on our Lexus, we have a factory installed Satellite Radio antenna on the inside of the windshield above the rear view mirror. My wife and I never really knew what that little box was. So when the tech came out to replace the wind shield, he was insistent on removing it if we did not know what it was. SO he cut the coax cable and took the box. The next day we went out and the radio...
As a glass shop owner I'm basically forced to work with insurance companies. This isn't necessarily bad in anyway. Actually lots of insurance companies are easy to work with and offer decent rates. However, today almost all (and yes I mean ALL) insurance companies use either the SGCNetwork (which is safelite) or LYNX services. SGCNetwork (and LYNX) are glass claims administrators. They are...
Went to Safelite autoglass for a 3:30 appointment, I arrived 15 minutes early,finally at 445 technician finally came out only to tell me he couldn't perform the installation and I have to make another appointment for another day. So I tried to make another appointment and it would be 3 days from the previous appointment, which I was on time for that appointment. No apologies Safelite just...
I'm having to pay extra to a debt collection agency because they failed to transact my payment correctly and then waited three months later to tell me. There's a reason behind that lifetime warranty. Get comprehensive for 30 some odd dollars every six months and get a good glass replacement company to do it right. I've had 3 leaks already in 2 months. Once again, corporate company screws us from...
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