SafeLink sent me a cell phone in a timely manner, and now I know why they give them away for free. It's because they couldn't sell them for $1.00. The sound quality is horrible, people cannot hear me, and vice versa. Don't waste your time calling customer service because you will get somebody in the Philippines, or India, or somewhere else who cannot speak...

• Customer service
• Mobile phone
• Customer

I either lost or my cell phone was stolen. I have written Safe Link regarding this matter repeatedly. I have heard nothing from them on how to replace my phone. It has been two months. I tried calling them but, every time I get a live person they tell me I don't have an account with them. I had the phone for over two years, so I know I do have an account. All of my...

• American films
• 2008 singles
• Mobile phone

On the safelink website, they offer buy 60 minutes, get 200 for 19.99. You are then sent to the tracfone site which does NOT list this option. There seems to be no way to add minutes with out purchasing a card so you can get a pin number to complete the purchase.Also, the only phones listed are 2 Motorola phones, and I have a Samsung. Even trying to purchase from the phone's...

• Debut albums
• Mobile phone
• Serial number

I moved and called Safe link with my new address. Since then, I have been without a phone, and no REAL person will talk with me about, aside from ONCE, and she was unable to understand me, and I her, as she was not from America (as it sounded). I'm sick of the government taking EVERYTHING, and all we get is this. I WANT MY PHONE BACK!!! I want to at LEAST speak...

• United States
• Political philosophy
• Sovereign state

I've been waiting for my safelink gov fone since 11/2012 i sween everything that needs to be sent still no phone what taking so long pls hurry and send phone i've talked to over sea reps and they seem to be not doing anything about it. they will not let me have the corporate office number to complaint of at least let someone in corporate know whats...

• Debut albums

This company is a scam. That they're still in business means that they're probably not scamming *all* of their customers all of the time or scamming them all in the same way, but I have never in my life encountered a company with such incompetent phone customer service representatives (30-45 mins with a customer service representative for a simple question!! Ridiculous! It can only be...

• Customer service
• Class action
• Mobile phone

I had a Tracfone which had 1324 minutes and over one year of service on it in which to use those minutes. I joined Safelink because I was told that any existing paid minutes I had on my phone would not be affected even though the 250 monthly Safelink minutes would not roll over unless I bought additional airtime. That was a LIE. They stole my 1324 paid for minutes along with...

• Customer service

well I've had my phone for over a year now and for at least the last six months I've had to call in to retrieve my minutes no one can explain why.Well, this time I can't believe what I've been through just to still not have any time on my phone nor have I been able to talk to a real person it's B.S.I have walked in the rain for two hours...

• 2007 singles
• Debut singles
• Arashi

I am disabled with Multiple Sclerosis on my blood brain barrier ! I need a replacement phone and can not get one! "Please try to contact Safelink Wireless Customer Service directly prior to posting any complaints on this site. " SEriously!!! YOU CAN'T GET A LIVE PERSON IN TECH SUPPORT TO SAVE YOUR LIFE! LITERALLY! WHEN YOU CALL CUSTOMER SERVICE THEY TELL YOU TO CALL 1-800-378-1684 AND FOLLOW THE...

• Service of process
• Customer service
• Technical support

I was given an ad for SafeLink, with a photo of a TracFone refill card, so it appears to be a TracFone cell-phone they are promoting, along with a grocery receipt. I went to the web page to sign up. I'm currently unemployed, so I can't afford a cell phone, even just to call prospective employers. I am a food stamp recipient, so I qualify according to their website. However when I...

• Post office
• Mobile phone
• Post office box