Please try to contact Safe Home Security Customer Service directly prior to posting any complaints on this site.
1 5 1
Industry: Home SecuritySafe Home Security social reviews and reports. Join community by posting your own comments or complaints.
Safe Home Security has been in the business for 20 years. The company offers 24 hour monitored home alarm systems and products. It installs and monitors home burglary, fire, and medical equipment. Saf...e Home Security is an authorized GE Security Pro dealer. The customer service of the company is available at 1-800-833-3211. Among the free services offered by SHS are free Home Security analysis, free installation, and free equipment activation. The corporate office of the company is based at 4778 N 300 W, Ste. 230, Provo, UT 84604-7710. Company's affiliates include Rapid Response, Security Force Inc., Safe Guard America, and National Fire Protection Association. Show more
Had an experience with Safe Home Security? Submit review ›
Safe home security has pathetic customer service, rude people working there, unhappy customers and their system is *** which I could have installed myself. They scam you saying it is for 2 years, you watch the man cross out the figure and then what a miracle, they say theirs does not state that and it is 5 years of a contract for crappy service. RUN AS FAST AS YOU CAN! DO NOT GET SAFEHOME...
They are full of it. I switch from a landline to my cell. Which they made it seem to easy and nicer. They never mention I would be in a new contract until 2018.I spoke with a rep yesterday about my bill, I am 2 months behind and basically I was told there is nothing that can be done. If I want to get out ,I would have to buy out my contract, It will cost me over $2000.00.Where in the world...
Safehome security told me my contract was for 2 years. He told me there was no need to read the long contract and it said 2 years. Now they are telling me it's 5 years and I owe them over $700. For 1 year I have told them to cancel this and I have no land line! They call constantly and just don't care. They want money for nothing. Dominique in the collection dept was rude to me and hung up on me...
Safe Home Security called me stating that they were ADT security wanting to upgrade my security system. The installer took out my present security system to install safe home system with me believing that it was the ADT team upgrading my system.The system installed was actually worst than my previous system. It actually knocked out my phone system for one week. I had to make several calls to...
My wife got this company: she thought she was getting a "good" deal. Beware they have a contract that locks you into staying with them. I have contacted the Attorney General's Office about them changing the contract and trying to lock me in for five years. Find a reputable company. This is NOT the company for you or anybody else. Beware, they lure in with a "free" set up. The worst part is that...
I thought I was being smart in contracting to have a home security system since I had foster kids and teenagers. Instead I ended up with a nightmare. Installation was with a person who did not know what he was doing and brought his wife along, then the equipment was defective and the alarm was going off and calling the fire department over and over, and then it took a lot to get them to come out,...
Earlier this year I called to cancel my service. I was told that I had to cancel it in september as the contract would renew each september. She explained the cancelation had to be witin a 30 day window. If I attempted to do it any other way or in any other time frame my contract would renew and I would be on the hook for another year. Their buisness model is to get you to sign up for a year...
i moved my system from one home to another, they keep charging me for both places insteed of cancelling the first home like they were supposed to. After almost 3 months arguing with them. they cancelled the first account but it was to late, my credit was alredy damaged because i didn't even know they were still mailing payments to that house so i was never able to pay. I sent them my...
Installer stapled through a wire which shorted out the battery and could have caused a fire. Getting a response took forever. Another three years of being ripped off. Too much to list. 50 dollar battery shorted out which they charged us for. Then realized the short (it was hidden in a bad spot, I didn't notice it. That in my option is a contract breaker. Scare tactics to sell their system. I have...
Horrible company. Tried to cancel due to breach in contract. Went the rounds through the BBB with no success. Ended up paying for the next 9 months with no device because we had signed up with vicinity. Sent in written cancellation, got billed again. Just called and they said it has to sit in their hands for 30 days. They won't refund it! Now I'm out 300 dollars with no idea if I will be refunded...
Showing 1-10 of 121 complaints
Companies similar to Safe Home Security
- Protection Direct
- Arrow Security
- Denver Security Group
- Champion Safety
- Vector Home Security Service
- Five Star Pittsburgh Locksmith
- Safehouse Security
- freedom security
- Safe Touch Security Systems
- Everything Security
- Bobs Locksmith
- Timekeepers Security Inc
- Security Force
- Ken Caryl Glass
- La best security
- Freedom House Security Service
- Ideal Locksmith
- Countryside LOCKSMITH
- Alarm Grid
- Silicon Security