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Rymes Propane and Oil is a family owned company that provides the service areas with oil, propane, and heating products. The company was founded in 1969 by Jim and Carol Rymes, and is still owned and... operated by the Rymes family. The company provides propane gas and heating oil to customers throughout New Hampshire and portions of Vermont, Massachusetts and Maine through eight branch offices located throughout New Hampshire. Rymes Propane & Oil also sells, installs, and services many types of quality propane gas and oil fired equipment, including furnaces, boilers, heaters and gas fireplaces. In April, 2004, Rymes Propane and Oil, with the support of the NH Department of Environmental Services, opened five Biodiesel stations. The company offers Biodiesel for sale at pumps in Antrim, Greenfield, Keene, Loudon, and Peterborough. Show more
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Their company put oil in my tank I didn't order. I don't even use the company. I called and told them to come get it and they said NO then told me they would give me 60 days to pay for it, I told them I didn't order it and didn't want it, again they refused to come get it. for 2 days I argued with them to come get it. each time I was told no that wasn't going to happen. After fighting with them...
poor service!! I felt discriminated since I have fuel assistance and been without it for 3 days now. They are unable to give me an exact time they will be at my home to refill my tank and charging me an additional $80 just to come to my home since "they didn't plan on coming to my area until next Thursdays" (a week from today) meaning to say if I didn't pay I wouldn't have heat or hot water for...
I have 2 propane tanks, with 2 different furnaces. I had ordered propane for ony 1 tank, but the dumb *** filled both. On the reciept it even said to fill just the one I told them too. I didn't have the money for both tanks and worked out a payment plan with them. Fast forward to the next time I needed propane, I had an outstanding bill due to their own dumb *** fault and refused to deliver...
I had oil delivered and because it hadn't been on for awhile i asked if the tech could clean and start it up. Well the tech tried getting g out of it I asked him twice to do it. He came back in and just started it no cleaning he was irritated that I wanted him to do it. I need up calling huckleberries that was #1 then the office they are So unorganized I had 3 different people calling me on what...
I really do not understand what is so hard about delviering fuel oil or propane. We did the pre-buy program in 2012-2013 and Rymes faile to deliver fuel oil to us even though we had pre-paid. Someone from the compant called us up to apologize. That was nice but doesn't help when you have no heat or hot water. When I needed a propane tank set in a property I was selling, it took them three tries...
I was deployed 2003-2005 my wife would travel down to the Rhymes office to pay our bill. She did and months latter she got a letter in the mail saying there was a warrent for me and my wife arrest because missing a court date. We never got any notice and I was in Iraq and my wife had the reciept to show we paid. My wife contacted NH Army Nationl Guard JAG office they contacted the court house...
I had a charge account and thought I payed off my bill. Well six months latter I needed to have my tanks filled I contacted them and they informed me we had a over due balance and it would have to be paid for before they could make a delivery. I ask how much they said $25 ok I informed them I was sorry for that, but then asked them why they never tryed to contact me to correct the issue. I made...
Rhymes normal opertion end at 5pm M-F. I call them at 4:25PM needing a fill and their office is under 3 miles from my house. I called office number it went to voice mail and said to please contact our emergency phone number. Well this was going to be a emergency as I was going to run out of propane. The gent on the other line informed me I will have to pay a $100 dollar fee for emergancy...
I fired Rhymes and hired Irvin for my propane supplier. After Irvin hook us up and check all our equipment making sure things where working correctly I notice something. I told the Irvin Tech I have never had my gas dryer throw so much heat nor have I had my gas stove burners make any noise and throw so much heat. I was informed that some companies will turn your pressure down making you have to...
I have been using Rymes for 3-4 months now and my usage went up during this cold month. I asked for a delivery and they told me they only deliver to my area once per week and they want to charge an $85 trip fee. So now I am forced to pay the fee or run out of propane? This company has horrible customer service and they do not care about their customers. I asked them to waive the fee and the...
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