LET'S PUT IT THIS WAY, IF I'D CALLED MY EX WIFE, I'D GOT SCREWED BETTER. $439.00 (FOUR HUNDRED THIRTY NINE DOLLARS FOR BARELY OF ONE HOUR OF WORK IT'S OUTRAGEOUS, DON'T YOU THINK? I EVEN TIPPED THE GUY FORTY DOLLARS (THAT WAS BEFORE HE PRESENTED THE BILL). I WILL NEVER, EVER, E V E R, CALL THIS RIP OFF COMPANY AGAIN. THIS PEOPLE GOT YOU BY THE , AND...

• Plumber s snake
• THIRTY NINE DOLLARS
• SCREWED BETTER

We called and were told they would be at our house between 3:30 & 6:30. At 9, they still couldn't give us an . At 10:15, still no estimated arrival. They said the tech had been at another job for 6 or 7 hrs. My thoughts would be the tech should've been able to tell it was going to be a long job an hr or 2 into it. Our options were 5-7 the next day(mind you, no working...

• Hour
• Day
• Massachusetts Institute of Technology

My main sewer waste line had backed up into my basement and into my toilet onto the . I called Roto rooter and they came out within the two hour time frame stated. The technician 'cabled' the main drain to two hundred feet and could not 'fix' the problem. He gave no explanation other than I would need to have a camera passed through it in order to...

• Bathtub
• Bathroom
• Plumbing

We had a clog and a sag in our main line. They said they ran the camera on the main line and was going to give up in 6 months and that it need to be sheathed as soon as possible. We had another company look at the line and yes there was a sag but no immediate need to repair the main line. These guys are plain and simple. Get a . Cleaned the...

• Camera
• Pennsylvania Main Line

Experienced a sump pump at 8:30pm with standing water in the basement. After calling around and not willing to pay for and after hours service charge this company was the only one open at the time of the evening. They overcharged us for the work performed for replacing out the sump pump and only 45 minutes of work. I have requested a phone call back with the break down...

• Black-and-white films
• Plumbing
• Sump pump

Yes, they are a scam. I called early in the morning. The only impressive point was that they were at my house in a . Other than that, the plumber was harried and grumpy. He took a five second look at my leaky tub faucet and told me all the had to come out from behind the tile and be repaired. After my husband stated that the screw holding the...

• Roto-Rooter
• Debut albums
• Plumbing

We had a leaky bathtub faucet and called to get an estimate the gentleman came within an hour and a half and quoted us $260 for labor plus parts. Come to find out the man didn't have the parts so he ran to to get the pieces he needed and came back with a sink faucet valve and handle after trying to rig it to fit it didn't work so he ran back to Home Depot to get...

• Bathtub
• Plumbing
• Tap

In Feb 2011 I hired Roto-rooter (RR) to replace the main drain from my house to the curb for $5500 so I have a history with the company. On 3/18/13 I called RR in Dayton OH because my in the basement had "burped" over the weekend. Tech supervisor Josh arrived within the hour to give me an estimate for the work. He gave me an estimate of $239...

• Plumbing
• Credit card
• Payment

I had an for 9am to 11am for my clogged bathtub drain. I heard from the company at 10:30 and missed grabbing the call within a second. I called right back and they said they already sent the next technician to the next house on the list. I would have to wait. I heard from them again at 1:30 to say they'd be right there. It's now 2 pm. I have an ...

• Plumbing
• Prince

My utility sink was clogged and the man came out an unclogged it, the actual job took about 2 minutes the rest was bringing the rodder in the house. He finished and said that will be $398.00, after complaining and telling him I don't have that he lowered it to $298.00. I was never told they were a "Flat Rate" company and he was done so fast I didn't have a chance to ask how much it will...

• Customer service
• Customer
• The Work