• show-popup
  • Signup
Follow us:
 
Shares 0

RCI Cruiser - Rip off !!

  • by   Jan 23
  • Review #: 378509
CompanyRCI Cruiser
Product / ServiceRCI Cruise & Resort Vacations
Location Memphis, Tennessee
Category Cruises and Ships
Views65
Monetary Loss
$1600
 

They make you believe that they are there if you ever need them and you can get a cruise and a resort stay for 1600 but you actually get no customer service help and no selection . You cant cancel if you can't go on one of the crappy cruises or resorts stays that you book but never get a confirmation for . When you call you get a recording and put on hold until you arm falls off. Horrible !!! Unless you want to just give your money away don't fall for this scam. Not to mention they charged me twice
And I had to spend hours calling before I was able to speak to a person to get a credit back to my account. I wish this was just a bad dream but its a real life nightmare.


30cd59b

 
 
Keep the topic of messages relevant to the subject.
Personal attacks will be deleted.
No Links or Scripts.
Hide comments (1) 
Showing 1 of 1 comments
Kathleen M., RCI Kathleen M., RCI
Jan 31 
Hi, we're sorry to hear that you did not have a great experience with RCI Cruise. You rightfully expect great service from RCI Cruise, including efficient handling of inquiries. We would like to discuss your concerns about cruise and resort availability further with you. Can you please email us at talktous@rci.com with your contact information; we're here to help!

-Kathleen M.
RCI Customer Care
Reply

Read next RCI Cruiser complaint

Poor customer service and false advertising

I was told that the promotion had access to over 700 resorts and that with the cruise certificate I...

Select Reason




 
Send Report Cancel

Thank you!

We will review your report
You were reading a complaint about RCI Cruiser.
Filing a new complaint about

Report a bug

 
Help us help you!
We are trying to be better!

We need your email address to contact you if we need more bug information. Please provide a valid email address. We do not add this email address to any kind of mailing list or post it on the web

A one-line description of the bug

What were you trying to accomplish and what is the result?

Any errors or messages you may have received

Cancel
 
Report a bug

Thank you!

We will review your report