Rainbow Play Systems - Not made in USA at all
- by Anonymous Feb 17
- Review #: 385320
Rainbow Play Systems
500 Rainbow Parkway
57006
Brookings SD
http://www.rainbowplay.com/
1-800-RAINBOW, 1-800-724-6269
| Company | Rainbow Play Systems |
| Location | Westlake Village, California |
| Category | Entertainment |
| Views | 203 |
Monetary Loss
$3000
$3000
They advertise made in the United States, but boxes said made in china.Called the main corporate number and asked about the situation and they said the website had not been updated yet.
But everywhere on rainbowplay.com and catalogue does it talk about the us factory. We buy stuff that is made everywhere it was just that the saleswoman pushed so hard on the made in the us feature. I was very skeptical of their answer but will give them the benefit of the doubt.
This happened last week, today is feb 17, 2013 let's see if they fix it. 388eb71
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Marty
May 23 from Brookings, South Dakota
The chinese parts you are getting could be some hardware pieces (i.e. wall climbing parts, ropes, bolts, screws, ect.). Most of the wood they get is from the US (alot from California) while some comes from Canada as well. They have/had Redwood, Cedar, and Pine.
They had different grades of wood for different pieces of the play set, so your whole play set won't be grade "A" wood. Some of the easily overlooked pieces or pieces that don't effect the integrity of the structure may be grade "C".
Now I wasn't involved in the customer support side of the business but I would call this number in Brookings, SD (605)692-1500. If enough of you are pissed off enough and keep calling them, hopefully they will get the point and change their act.
I am not trying to defend Rainbow Play Systems, Inc. by any means. I am just here to provide some inside knowledge (even though it may be a bit dated) and to help in any way I can. I love my town and don't want the reputation of one business tarnish the perception of the rest of the town.
Feel free to email me at martmarty27@gmail.com if there is anything you want me to find out about. I cannot guarantee anything but it seems like some of you aren't getting straight forward... Show more
Kathy
Mar 10 from Barrington, Illinois
On the inside
Feb 20 from Bloomington, Minnesota
No surprises about rainbow lie
Feb 20 from Glenwood, Florida
anonymous
Feb 17 from Sioux Falls, South Dakota
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