I went through the entire finance process with Quiken Loans. My credit scores are excellent, my work history is excellent. I make a decent salary. I was told my house is upside down. I owe more than it is worth. I told my house is not the square footage I was quoted when I purchased it over 18 years ago. I live in the city of Detroit, Michigan. I am an African American...

• Quiken Loans
• entire finance process
• African American female

ABOUT TWO MONTHS AGO I APPLIED FOR A REFINANCE MORTGAGE LOAN WITH QUIKEN LOANS.SEVERAL WEEKS LATER I WAS APPROVED FOR THE LOAN.I WAS AT THE END OF MY 60 DAY RATE LOCK AND WAS STILL WAITING FOR PAPERWORK TO CLOSE WHEN MY WIFE AND I DECIDED THAT WE WERE GOING TO CANCEL OUR LOAN APPLICATION.I CALLED QUIKEN LOANS AND EXPLAINED THAT WE WERE NOW THINKING ABOUT SELLING OUR HOME IN THE NEAR...

• Mortgage loan
• Mortgage
• Loan

in february 2013 my husband applied for and got approved for a home loan...we found a house...went through the process and are due to close May 8th. We had to pay $400 for a good faith for the appraisal...get a home inspection...Sellers have moved everything out and now they are saying deny because they say we were late with two rent payments in the last year but we...

• Real estate
• Money
• Legal terms

In early February I contacted QL for a simple Texas refinance. Facts are similar to most of the others posted here, with the following specific additions (yes, I paid the $500 up front). 1. After receiving a written conditional approval, QL came back multiple times requesting information allegedly from "the underwriters". The principal go-between is a woman who is incapable of saying "yes" to...

• Fannie Mae
• Allegation

Quicken Loans are real bad and unethical mortgage providers and should not be allowed to be in business. WITHIN TWO MONTHS OF OBTAINING A LOAN THEY STARTED CALLING ME TELLING ME I COULD GET A LOWER RATE AND IT WOULD NOT COST ME ANYTHING, NO APPRAISAL , NO CREDIT OR JOB VERIFICATION, EST...WELL ALL THEY EVER DID WAS KEEP ME IN A STATE OF DEALING WITH THESE A-HOLES AND LOSS OF...

• Credit
• Personal finance
• Credit score

I am refining with quicken loan via a mortgage broker. They have asked for many paper works and given the fact that we have good credits and long mortgage history, quicken still try to find some odd excuse for more papers. I do not agree with saying 'what to lose to wait'. This kind of attitude only encourages the lender to abuse the system. People lose their their privacy...

• Personal finance
• Credit
• Customer

I received my loan in 30 days, however, the $400.00 was a scam. there was no communication among the staff. 3-4 different people would tell and explain to me 3-4 difference things. Because I'm a person with order and promptness. I had all my documents ready for them even before they ask and all other documents they required/requested I had ready in less than one day. they kept loosing my...

• Truth
• 2005 singles

After they insisted we pay the $500 that would be credited upon closing, the nightmare began. It was one more document after another and each person didn't see what the other one did. It went on for 4months when 45 days was the promise. the payoff is still not correct on our previous loan, but we wanted to be done with these crazy people. they treated us like we were...

• Financial services

I bought this house November last year Quicken did my mortgage it was 250,000 I put down 25,000 and financed 225,000 at 4.250% interest, my mortgage payment was 1,751.68 this included all taxes and insurances, they called me after I had been in this house for 1 year and told me this i could refinance under the harp program lower my interest rate and my monthly payments, so I did and...

• Money
• Payment
• Payments

Began the refinance process last year in 2012 and we were told that the loan would close within 45 days. We are now coming up on 3 months! We are refinancing $75,000 on a home that was appraised for over $900,000. We wanted to consolidate a small amount of debt and free up our home equity line of credit for our next college-bound child. Our annual income is over $250,000 but for some reason,...

• Customer service
• Sales
• Mortgage