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Protection One is one of the largest and most respected monitored security services in the U.S. Corporate Headquarters of the company is based at 1035 N. Third St., Suite 101, Lawrence, KS 66044. The... company employs a team of seasoned executives, professional staff, technology experts and customer representatives. The company operates more than 60 offices worldwide and three state-of-the-art monitoring facilities. Protection One entered the market in 1988. It was launched by PacifiCorp, a West Coast utility company. Protection One operates in a highly fragmented, $25 billion industry that is expected to continue increasing in size for the foreseeable future. Network Multifamily, companyÃ¢â‚¬â„¢s wholly owned subsidiary, is the dominant provider to the multifamily housing market. The company's revenues are generated primarily from recurring monthly payments for monitoring and maintaining electronic security systems. Show more
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System faults and failures let me to cancel and received talk down pressure to stay. Also will not be reimbursed for 2 months of prepayment. Robbed! Have had multiple false alarm issues with the Protection1 system. I've had to provide my key and pass code to neighbors to come in my house while I'm gone and have them shut the system down. Have had a Protection1 service inspect and give the okay...
To start off when the Technician installed the equipment I lost light in my dining room and back porch, which 5 months later still has yet to be fixed , then their billing department over changed my account the first month, and then 2 more months they took money out of my bank account twice each month, and took them almost 30 days the first time to get that extra money put back, and the second...
The sales person who sold us protection one told us he would pay our remaining balance to vivint if we would switch to protection one. He texted us telling us he was going to send us a check to pay off balance & when we never received it during time we were supposed to I got concerned & got in contact with the salesman & he said he would cancel the check he sent & then send...
got a new front door installed ( had to remove and got thrown away old hardware) protection one will not come out and reinstall new hardware to front door because I will not purchase monthly monitoring service from them.. Its just something they cannot do... I am only putting the cost of the front door for value of loss but if the house is broken into , they are the ones who are to be judged on...
We called Protection One to cancel our contract after a year because our company moved. They initially said okay. Then they said there would be an early termination fee, I asked how much. They said the entire balance of the contract, nearly $1800. They never installed anything as the keypad and electronic equipment was left by another the previous tenant, so all they did was hook into one of our...
Protection One is raising the monthly rate again on their monitoring, they say they held off as long as possible, but it seems like they are always raising the rates. True, they have always provided quality service, but I'm tired of them raising the rates. It may be time to look around and see if there is a better price. I know there is a chance the service may not be as good, but I want to find...
Due to faulty installation, the alarm was triggered and P1 called to ask if I wanted the police sent. I asked two basic questions which the P1 person could not answer. I was not home so had the police sent. It turns out the installer did not properly close a window. I received an invoice from the police which P1 would not pay. The installer also put a glass detector in the wrong place which...
I have been trying to get my serviceoff since february i wrote a letter ine february several times by phone ,y unit hasnt worked since december 29,2011 i have a problem with racoons in my attic i DONT have the money to get rid of them sp i have been trying to get the unit turned off i also sent a registered letter a couple of weeks ago but im still being billed every month for something...
I signed a contract for 3years and their system start creating problem after 2 months..after that it was a normal routine for problem and they keep mentioning that everything is fine. Once grace period was over they told me that you need to upgrade to make it work and cost me $600...one of my technician told me that system is outdated. I was so furious but what I can do. Tell me....what normal...
We recently sold a house that had been monitored by Protection One for 8 years. I sent them an email notice of cancellation. I got a reply that said someone would be calling. Nobody ever did. I sent another request stating that since nobody called I assumed we were set with the cancellation. They sent me a bill for two months showing one month past due. When I called they said I had sent...
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